Office Support Assistant IV

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 31,000 - 46,000; Full time

Job summary

University of Missouri-Columbia seeks an Office Support Assistant IV in the Department of Medical Pharmacology and Physiology to handle a wide range of administrative tasks in a busy academic setting.

The role involves greeting staff and visitors, answering phones, scheduling conferences, coordinating Zoom meetings, managing mail, and supporting graduate programs and seminars. A high school diploma with 5+ years of experience is required; a 2-year degree is preferred.

Qualifications

• High school diploma or equivalent required; 5+ years of experience.
• Associate's degree or equivalent combination preferred with 2+ years experience.

Responsibilities

• Greet and assist faculty, staff, students, and visitors.
• Answer main department phone line; provide backup coverage.
• Schedule conferences and coordinate Zoom meetings; manage mail and packages.
• Maintain inventory; order supplies and equipment.

Skills

Administrative support

Customer service

Communication

Time management

Education

High school diploma

Associate's degree preferred

Tools

PeopleSoft

myZou

Job description

Hiring Department

Department of Medical Pharmacology and Physiology

Job Description

The Department of Medical Pharmacology and Physiology at the University of Missouri School of Medicine invites applications for an Office Support Assistant IV. We are seeking an organized, dependable, and service-oriented professional who enjoys working with faculty, staff, students, and visitors in a collaborative academic environment.

This position plays an important role in the day-to-day operations of the department, providing a broad range of administrative and office support. The successful candidate will be comfortable managing multiple priorities, working independently, and providing excellent customer service while supporting the department’s academic, research, and administrative activities.

Key Responsibilities

Administrative & Office Support

• Serve as a welcoming point of contact for the department by greeting and assisting faculty, staff, students, and visitors.
• Answer the department’s main phone line and provide backup coverage for other staff lines as needed.
• Assist faculty, staff, and students with conference room scheduling and coordinate Zoom meetings.
• Receive incoming and outgoing packages and collect and distribute departmental mail.
• Assist with copier and fax issues, service requests, and work orders.
• Maintain and update departmental inventory.
• Order supplies and equipment for faculty and staff as needed.
• Provide administrative support on special projects and other departmental initiatives, often working independently to coordinate details and meet deadlines.

Faculty & Program Support

• Work one-on-one with faculty to provide administrative support for a departmental pilot program.
• Support the department’s graduate program, including maintenance of program information and databases.
• Assist with student courses, permissions, and other academic program needs.

Seminars & Events

• Coordinate departmental seminar activities, including scheduling weekly speakers.
• Coordinate speaker travel arrangements, itineraries, meals, meetings, and other logistical needs.
• Communicate with faculty, speakers, and other participants to help ensure successful seminar visits and events.

Communications & Web Support

• Compose and coordinate the department’s semi-annual newsletter.
• Maintain and update the department’s intranet and internet content to help ensure information remains current and accurate.
• Assist with departmental communications and other materials as needed.

What We're Looking For

The ideal candidate will be highly organized, detail-oriented, and able to successfully manage a variety of responsibilities in a busy academic environment. This individual should possess strong communication and customer service skills, be comfortable learning and using technology, and have the ability to work both independently and collaboratively with faculty, staff, and students.

The successful candidate will demonstrate strong organizational and time-management skills, sound judgment, initiative, professionalism, and the ability to prioritize responsibilities while maintaining attention to detail.

Additional duties may be assigned as needed to support the department and its mission.

Shift

Monday – Friday

8:00 a.m. – 5:00 p.m.

With the ability to be flexible when needs arise.

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Education: An associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary. Experience with PeopleSoft, including myZou is preferred.

Years of Experience: 2

Anticipated Hiring Range

Salary Range: $15.10 - $21.89 hourly

Grade: GGS - 006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Other Information

The Department of Medical Pharmacology and Physiology administrative team is composed of six individuals with different areas of departmental operations responsibilities who enjoy working in a positive and collaborative atmosphere.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.