Office Support

Operation Exodus USA; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Operation Exodus USA seeks an Office Support to provide administrative back-office assistance within a mission-driven organization. The role emphasizes hospitality, integrity, and strong organizational skills, with occasional intercessory involvement.

The Office Support reports to the Office Manager and Outreach Development Director, handling reception duties, Breeze/Mailchimp tasks, mail processing, reporting, and event coordination while adapting to changing priorities with enthusiasm.

Qualifications

• Minimum three years of office/receptionist experience.
• Excellent verbal and written communication.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Experience with Breeze or similar software.
• Professional appearance and demeanor.
• Flexible with changing priorities and enthusiastic attitude.
• Strong organizational skills with attention to detail.
• Ability to manage complex projects with minimal guidance.
• Good telephone skills with follow-through.

Responsibilities

• Answer and screen telephone calls with good judgment and discretion in a professional and timely manner; take accurate messages with a high degree of professionalism and courtesy.
• Pick Up mail / Deliver Mail to Post Office as needed.
• Open, sorts, logs, scans and distributes mail daily.
• Monitor Info emails: respond to inquiries and forward as needed.
• Perform quality control in Breeze and Mailchimp as needed.
• Prepare Breeze Reports and mailing lists (filters) for Newsletters, Pray Updates and tracking (Quarterly).
• Special mailings as needed.
• Monitor the progress of prayer applications and enter into database.
• Prepare reports (filters) for thank you calls and forward to staff and volunteers (Quarterly).
• Work closely with Outreach Development Director in expanding volunteer support and coordinating events and fund-raising activities.
• Request and maintain monthly reports from volunteers.
• Assist with inventory.
• Performs other general office duties/support as assigned.
• Daily and monthly housekeeping.

Skills

Office administration

Communication skills

Organizational skills

Attention to detail

Phone etiquette

Driving

Tools

Word

Excel

Outlook

PowerPoint

Breeze

Mailchimp

Job description

Job Description

Premise

Operation Exodus USA exists as a response to the very specific calling of God to facilitate the immigration of Jewish people to Israel. The intercessory and prophetic components have significant weight in the organization in order to effectively work in harmony with what God requires. We are reaching out to the Christian community as well as the Jewish community in the USA.

Profile

The Office Supports focus will be to provide administrative support for the organization. The Office Support should be confident with strong people skills, hospitable, a commitment to excellence and integrity and have strong organizational skills. At times, the work of Office Support may be in the face of challenges, including frequent external/internal changes in the environment. There is an expectation that all staff will participate in the intercessory nature of the organization.

The Office Support will report to the Office Manager and Outreach Development Director.

Requirements

• At least three years of office experience in a full range of receptionist duties
• Excellent verbal and strong administrative written communication skills
• Proficient in Word, Excel, Outlook and PowerPoint
• Experienced in Breeze or similar software
• Approachable with professional appearance and demeanor
• Flexible and a willingness to work within constantly changing priorities with enthusiasm
• Good organizational skills with an acute attention to detail
• Ability to work on complex projects with general direction and minimal guidance
• Good telephone skills with the ability to initiate calls, make inquiries, and provide follow-thru
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Able to drive with a good driving record
• Salary negotiable based on experience

Key Responsibilities

• Answers and screens telephone call in with good judgment and discretion in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy
• Pick Up mail / Deliver Mail to Post Office as needed
• Opens, sorts, logs, scans and distributes mail daily
• Monitor Info emails: respond to inquiries and forward as needed
• Perform quality control in Breeze and Mailchimp as needed
• Prepare Breeze Reports and mailing lists (filters) for Newsletters, Pray Updates and tracking (Quarterly)
• Special mailings as needed
• Monitor the progress of prayer applications and enter into database
• Prepare reports (filters) for thank you calls and forward to staff and volunteers (Quarterly)
• Work closely with Outreach Development Director in expanding volunteer support and coordinating events and fund-raising activities
• Request and maintain monthly reports from volunteers
• Assist with inventory
• Performs other general office duties/support as assigned
• Daily and monthly housekeeping