Office Supervisor II

MSU Careers Recent Jobs; East Lansing (MI); On-site; USD 48,000 - 63,000; Full time

Job summary

Michigan State University Counseling and Psychological Services seeks an Office Supervisor to lead a three-person health care representative team supporting front desk functions and scheduling in the electronic health record.

This role hires, orients, trains, tracks time, and manages performance, while also covering duties for breaks or vacations, ensuring seamless coverage, accurate data, and friendly, professional student service at all times.

Qualifications

• Knowledge equivalent to that which normally would be acquired in the first two or three years in college, technical, vocational or business school with coursework in office management and business; one to three years of related and progressively more responsible or expansive work experience in office management, budget preparation, financial and administrative record-keeping and secretarial skills; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; requires one to three years of supervisory experience; or an equivalent combination of education and experience.

Responsibilities

• Lead a team of three health care representatives supporting front desk functions and scheduling in the electronic health record.
• Hire, orient, train, and manage time tracking and performance of staff.
• Serve as a working supervisor to cover duties during lunches, vacations, and absences to ensure smooth operations.

Skills

Supervisory experience

Office management

Budget preparation

Administrative record-keeping

Secretarial skills

Word processing

Spreadsheet

Database

Web page design

Presentation software

Scheduling front desk

Customer service

Education

Bachelor's degree in Healthcare Administration

Tools

Electronic Medical Records (EMR)

Patient scheduling software

Microsoft Word

Excel

Database systems

Job description

Position Summary

Position Summary

Office supervisor will lead a team of three health care representatives who will be supporting the front desk functions of the Counseling and Psychological Services unit. This team will assist students with scheduling and checking in for their counseling appointments in the electronic health record. This position directly supervises including hiring, orientation, time tracking, training and performance management. Position will function as a working supervisor able to perform the duties of subordinates for coverage during lunch/breaks, vacations, and other absences.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired in the first two or three years in college, technical, vocational or business school with coursework in office management and business; one to three years of related and progressively more responsible or expansive work experience in office management, budget preparation, financial and administrative record-keeping and secretarial skills; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; requires one to three years of supervisory experience; or an equivalent combination of education and experience.

Desired Qualifications

• Bachelor's degree in Healthcare Administration or Business.
• Three or more years of experience in a health care, counseling, or mental health services setting providing administrative support to upper management and direct supervision of staff including work in a unionized setting.
• Excellent organizational, planning, and customer service skills.
• Knowledge of electronic medical records and patient scheduling software.
• Knowledge of University policies and procedures.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover Letter

Work Hours

STANDARD 8-5

Website

https://uhw.msu.edu/health-and-wellbeing

Summary of Health Risks

TB and Human Tissue

Working with direct patient contact. Work within three feet of patients.

Bidding eligibility ends August 18, 2026, 11:55 PM

Advertised: Aug 12, 2026 Eastern Daylight Time
Applications close: Aug 25, 2026 Eastern Daylight Time