Office Supervisor

WVU Medicine; Morgantown (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

A leading healthcare provider located in Morgantown, West Virginia, is seeking an office staff supervisor to manage daily operations and administrative support. The role includes assigning tasks, supervising staff, and acting as a liaison among departments. Candidates should hold a Bachelor’s degree or a high school diploma with extensive administrative experience. Strong organizational skills and the ability to resolve complaints effectively are essential. This position offers a full-time commitment with a standard office environment.

Qualifications

• One year of experience in office management or related fields.
• Ability to supervise staff and manage multiple tasks.

Responsibilities

• Assign and prioritize tasks for support staff.
• Provide direction and training to administrative staff.
• Manage daily, monthly, and yearly schedules.
• Ensure accurate and complete delivery of messages.
• Handle patient/family or staff complaints and investigate.
• Gathers statistics, completes reports, and handles complaints with recommended resolutions.
• Coordinates problem resolution with other departments as directed by management.

Skills

Office management

Administrative support

Project coordination

Education

Bachelor’s degree

High school diploma with four years of experience

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

Minimum Qualifications

• Bachelor’s degree
• High school diploma AND four (4) years of administrative experience

Experience

• One (1) year of experience in office management, administrative support, and project coordination, or related experience.

Core Duties and Responsibilities

• Assigns work and prioritizes tasks of all support/office staff to ensure the best customer service.
• Supervises office staff by maintaining Kronos, monitoring educational needs, and reviewing performance as needed.
• Provides direction to scheduling staff.
• Acts as primary point of contact for all departments.
• Directs work of office staff to ensure accurate, complete, and appropriate delivery of messages.
• Provides training to administrative staff.
• Manages daily, monthly, and yearly schedule.
• Directs and coordinates all meetings and special events for the department.
• Prepares slides, agendas, and meeting minutes with high level of confidentiality.
• Ensures budget is within guidelines and provides all reconciliations in a timely manner.
• Serves as liaison for clinical staff, residents, fellows, and faculty for inpatient consult service.
• Gathers statistics, completes reports and performs other duties as scheduled or requested.
• Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolutions.
• Efficiently coordinates resolution of problems with other departments as monitored by manager or director.

Physical Requirements

• Capable of prolonged periods of sitting, standing, and walking.

Working Environment

• Standard office environment.

Additional Job Description

Scheduled Weekly Hours: 40

Exempt/Non-Exempt: Exempt

Shift: United States of America (Exempt)

Company: WVUH West Virginia University Hospitals

Cost Center: 8168 UHA Physical Medicine and Rehabilitation

Address: 1 Medical Center Drive, Morgantown, West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.