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Michigan State University is seeking an Office Supervisor to lead a three-person health care support team at Counseling and Psychological Services. You will manage front desk operations and scheduling in the EHR while handling hiring, training, and performance evaluations.
The role requires flexibility to cover duties during breaks and leaves. The ideal candidate has 1–3 years in office management or supervisory roles, with experience in budgeting, records, and EMR systems; strong organization
Position Summary
Office Supervisor will lead a team of three health care representative who will be supporting the front desk functions of the Counseling and Psychological Services unit. This team will assist students with scheduling and checking in for their counseling appointments in the electronic health record. This position directly supervises including hiring, orientation, time tracking, training and performance management. Position will function as a working supervisor able to perform the duties of subordinates for coverage during lunch/breaks, vacations, and other absences.
Knowledge normally acquired from specialized training such as that acquired in Business and Office Management ; one to three years of related and progressively more responsible or expansive work experience in office management, budget preparation, financial and administrative record-keeping and secretarial skills; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; requires one to three years for supervisory experience; or an equivalent combination of education and experience.
Knowledge equivalent to that which normally would be acquired in the first two or three years of college, technical, vocational or business school with coursework in office management and business school with coursework in office management and business school with coursework in office management and business
Bachelor's degree in Healthcare Administration or Business.
Three or more years of experience in a health care, counseling, or mental health services setting providing administrative support to upper management and direct supervision of staff including work in a unionized setting.
Excellent organizational, planning, and customer service skills.
Knowledge of electronic medical records and patient scheduling software.
Knowledge of University policies and procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
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STANDARD 8-5
https://uhw.msu.edu/health-and-wellbeing