Office Supervisor I

Michigan State University College of Engineering; East Lansing (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Michigan State University College of Engineering is seeking an Office Supervisor to lead a three-person health care representative team supporting front desk functions for Counseling and Psychological Services. You will supervise hiring, orientation, time tracking, training, and performance management, while covering duties as needed.

The role requires related office management experience, familiarity with electronic medical records and scheduling software, and a strong commitment to student

Qualifications

• Knowledge of office management and business administration structures.
• Experience supervising staff in a health care or counseling setting.
• Experience with budgeting, time tracking, and administrative record-keeping.

Responsibilities

• Lead a team of three health care representatives supporting front desk functions.
• Hire, orient, and train staff; manage time tracking and performance evaluations.
• Provide coverage for duties during absences and participate in supervision activities.

Skills

Customer service

Organizational skills

Planning skills

Supervisory experience

Education

Bachelor's degree in Healthcare Administration or Business

Tools

Electronic medical records

Patient scheduling software

Job description

Position Summary

Office Supervisor will lead a team of three health care representative who will be supporting the front desk functions of the Counseling and Psychological Services unit. This team will assist students with scheduling and checking in for their counseling appointments in the electronic health record. This position directly supervises including hiring, orientation, time tracking, training and performance management. Position will function as a working supervisor able to perform the duties of subordinates for coverage during lunch/breaks, vacations, and other absences.

Minimum Requirements

Knowledge normally acquired from specialized training such as that acquired in Business and Office Management ; one to three years of related and progressively more responsible or expansive work experience in office management, budget preparation, financial and administrative record-keeping and secretarial skills; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; requires one to three years for supervisory experience; or an equivalent combination of education and experience.

Desired Qualifications

• Knowledge equivalent to that which normally would be acquired in the first two or three years of college, technical, vocational or business school with coursework in office management and business school with coursework in office management and business school with coursework in office management and business
• Bachelor's degree in Healthcare Administration or Business.
• Three or more years of experience in a health care, counseling, or mental health services setting providing administrative support to upper management and direct supervision of staff including work in a unionized setting.
• Excellent organizational, planning, and customer service skills.
• Knowledge of electronic medical records and patient scheduling software.
• Knowledge of University policies and procedures.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

• Resume
• Cover Letter

Work Hours

STANDARD 8-5

Website

https://uhw.msu.edu/health-and-wellbeing

The Bidding Eligibility ends on 09/01/2026 at 11:55 PM