Office Supervisor: Admin & Operations Lead – PTO + 401K

DHL Supply Chain; Green Bay (WI); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Stock purchase plan

401(k)

PTO

Job summary

DHL Supply Chain is seeking an Office Supervisor in a team environment to oversee order processing, customer service, and accounting functions at a distribution center. The role includes coaching hourly staff, preparing reports, and coordinating with client representatives.

Requirements include a high school diploma and 3+ years in an administrative or supervisory position; an Associate’s degree is preferred. Competitive benefits and a supportive, business-casual culture are offered.

Qualifications

• Supervises order processing and customer service.
• Responsible for payroll, A/P, inventory and general ledger related reporting.

Responsibilities

• Supervises the order processing and customer service functions for assigned clients.
• Performs accounting functions relating to payroll, A/P, inventory and general ledger activities, and related reporting requirements.
• Distributes and monitors work assignments within assigned responsibilities.
• Trains and cross-trains associates for all functions within assigned responsibilities.
• Prepares and reviews company and client reports, ensuring their accuracy and timely submission.
• Maintains discipline within assigned office responsibilities.
• Maintains operating efficiencies through scheduling, supervision, and planning.
• Interfaces with client representatives daily and maintains office operational coordination.
• Conducts performance reviews and periodic feedback sessions for hourly associates in the work group.
• Effectively communicates with associates and customers in person and via telephone, verbally and written to accomplish necessary objectives.
• Effectively reviews performance of subordinates, if any, to ensure compliance with requirements.
• Operates small office equipment to accomplish necessary objectives.
• May supervise office hourly associates

Skills

Supervisory experience

Administrative tasks

Customer service

Scheduling

Training

Communication

Education

High school diploma

Associate’s degree (preferred)

Job description

DHL Supply Chain is seeking an Office Supervisor in a team environment to oversee order processing, customer service, and accounting functions at a distribution center. The role includes coaching hourly staff, preparing reports, and coordinating with client representatives.

Requirements include a high school diploma and 3+ years in an administrative or supervisory position; an Associate’s degree is preferred. Competitive benefits and a supportive, business-casual culture are offered.