Office Supervisor

City of Thousand Oaks; Thousand Oaks (CA); On-site; USD 75,000 - 93,000; Full time

Job summary

The City of Thousand Oaks is seeking an Office Supervisor to oversee the Community Development Department's administrative operations, ensuring efficient, accurate, and customer‑focused service. You will supervise staff, set work plans, coordinate priorities, and support leadership with confidential correspondence and complex projects.

Ideal candidates bring six or more years of office administration experience, at least one year of supervisory responsibility, a Bachelor's degree in business or

Qualifications

• Six or more years of increasingly responsible office administrative and/or secretarial experience.
• Minimum of one year of supervisory experience.
• Bachelor’s degree in business, public administration, or related field is desired.
• Exceptional verbal and written communication skills.

Responsibilities

• Supervise, coach, train, and evaluate office administrative staff.
• Establish work plans, assign priorities, and provide operational support to assigned staff to maintain a high-performing, customer-focused office environment.
• Support department leadership with confidential correspondence, calendars, reports, City Council materials, and complex administrative projects.
• Coordinate purchasing, contracts, travel, expense reports, purchasing-card reconciliation, and other departmental administrative activities.
• Assist with departmental budget development, expenditure monitoring, financial reporting, and resource planning.
• Maintain accurate files, databases, records, reports, and document-control systems while protecting confidential information.
• Assist in organizing and administering the Citywide Records Management Program.
• Ensure departmental information and communications are accurate, timely, and aligned with City policies.
• Act as the central point of contact for office inquiries, resolving issues and directing requests to the appropriate staff or resources.
• Perform other administrative duties as required.

Skills

Supervisory experience

Office administration

Confidentiality

Communication skills

Time management

Organizational skills

Customer service

Team collaboration

Education

Bachelor's degree in business/public administration

Tools

Office 365

Data management software

Proprietary software systems

Job description

The City of Thousand Oaks has an excellent opportunity for an Office Supervisor who can effectively supervise and oversee the Community Development Department's administrative operations.

We are seeking a motivated professional who thrives in a dynamic work environment, manages diverse responsibilities with efficiency and professionalism, and collaborates effectively with colleagues and external partners. The ideal candidate will bring a positive, enthusiastic, and professional demeanor.

At the City of Thousand Oaks, we are committed to providing exceptional service to our community and fostering a collaborative work environment. We value teamwork, encourage innovation, and strive for excellence in everything we do.

Highlights of the position:

• Serve as a key contact for the Community Development Department while gaining exposure to the various aspects of service and support for the City’s overall mission-critical municipal operations
• Utilize a diverse set of skills: organizational, technological, financial, communication, collaboration, and leadership
• Contribute to the overall development, inclusiveness, and engagement of multiple teams and make a difference for the community we serve

The anticipated hiring range for the Office Supervisor position is $74,618 - $93,272 annually, with a full position salary range extending up to $111,927. The City typically makes offers within the hiring range based on the candidate’s experience and qualifications.

Primary Responsibilities:

• Supervise, coach, train, and evaluate office administrative staff
• Establish work plans, assign priorities, and provide operational support to assigned staff to maintain a high-performing, customer-focused office environment
• Support department leadership with confidential correspondence, calendars, reports, City Council materials, and complex administrative projects
• Coordinate purchasing, contracts, travel, expense reports, purchasing-card reconciliation, and other departmental administrative activities
• Assist with departmental budget development, expenditure monitoring, financial reporting, and resource planning
• Maintain accurate files, databases, records, reports, and document-control systems while protecting confidential information
• Assist in organizing and administering the Citywide Records Management Program
• Ensure departmental information and communications are accurate, timely, and aligned with City policies
• Act as the central point of contact for office inquiries, resolving issues and directing requests to the appropriate staff or resources
• Perform other administrative duties as required

Ideal Candidate:

The Ideal Candidate should possess

• A positive, forward-thinking approach to delivering excellent administrative and office support.
• Strong attention to detail and commitment to confidentiality, discretion, and professionalism
• Six or more years of increasingly responsible office administrative and/or secretarial experience
• Minimum of one year of supervisory experience
• Bachelor’s degree from an accredited college or university with major coursework in business, public administration, or a related field is desired
• Exceptional verbal and written communication skills
• Excellent time management, prioritization, and decision-making skills to manage multiple tasks
• Technological aptitude for utilizing various Office 365, data management, and proprietary software systems
• A participative management style focused on excellent customer service
• Outstanding problem-solving, decision-making, planning, and organizational skills
• Ability to work very effectively and collaboratively with many people inside and outside the City organization

Core Competencies:

• Accountable
• Customer-Focused
• Interpersonally Effective
• Planner and Organizer
• Problem Solver and Decision Maker
• Strategic Thinker
• Technically Knowledgeable

The City of Thousand Oaks has an excellent opportunity for an Office Supervisor who can effectively supervise and oversee the Community Development Department's administrative operations.

We are seeking a motivated professional who thrives in a dynamic work environment, manages diverse responsibilities with efficiency and professionalism, and collaborates effectively with colleagues and external partners. The ideal candidate will bring a positive, enthusiastic, and professional demeanor.

At the City of Thousand Oaks, we are committed to providing exceptional service to our community and fostering a collaborative work environment. We value teamwork, encourage innovation, and strive for excellence in everything we do.

Highlights of the position:

• Serve as a key contact for the Community Development Department while gaining exposure to the various aspects of service and support for the City’s overall mission-critical municipal operations
• Utilize a diverse set of skills: organizational, technological, financial, communication, collaboration, and leadership
• Contribute to the overall development, inclusiveness, and engagement of multiple teams and make a difference for the community we serve

Salary:

The anticipated hiring range for the Office Supervisor position is $74,618 - $93,272 annually, with a full position salary range extending up to $111,927. The City typically makes offers within the hiring range based on the candidate’s experience and qualifications.

Primary Responsibilities:

• Supervise, coach, train, and evaluate office administrative staff
• Establish work plans, assign priorities, and provide operational support to assigned staff to maintain a high-performing, customer-focused office environment
• Support department leadership with confidential correspondence, calendars, reports, City Council materials, and complex administrative projects

• Coordinate purchasing, contracts, travel, expense reports, purchasing-card reconciliation, and other departmental administrative activities
• Assist with departmental budget development, expenditure monitoring, financial reporting, and resource planning
• Maintain accurate files, databases, records, reports, and document-control systems while protecting confidential information

• Assist in organizing and administering the Citywide Records Management Program

• Ensure departmental information and communications are accurate, timely, and aligned with City policies
• Act as the central point of contact for office inquiries, resolving issues and directing requests to the appropriate staff or resources
• Perform other administrative duties as required

Ideal Candidate:

The Ideal Candidate should possess

• A positive, forward-thinking approach to delivering excellent administrative and office support.
• Strong attention to detail and commitment to confidentiality, discretion, and professionalism
• Six or more years of increasingly responsible office administrative and/or secretarial experience
• Minimum of one year of supervisory experience
• Bachelor’s degree from an accredited college or university with major coursework in business, public administration, or a related field is desired
• Exceptional verbal and written communication skills
• Excellent time management, prioritization, and decision-making skills to manage multiple tasks
• Technological aptitude for utilizing various Office 365, data management, and proprietary software systems
• A participative management style focused on excellent customer service
• Outstanding problem-solving, decision-making, planning, and organizational skills
• Ability to work very effectively and collaboratively with many people inside and outside the City organization
• A valid Class C California driver’s license

Core Competencies:

• Accountable
• Customer-Focused
• Interpersonally Effective
• Planner and Organizer
• Problem Solver and Decision Maker
• Strategic Thinker
• Technically Knowledgeable

SUPPLEMENTAL INFORMATION:

FILING DEADLINE

: Recruitment may close at any time. Open until a sufficient number of qualified applicants has been received. First review of candidates: Monday, November 9, 2026.

SUPPLEMENTAL QUESTIONNAIRE:

Applicants are required to complete the Supplemental Questionnaire. We will use it throughout the process to help determine each applicant's qualifications for the position. Additional information about the City is available on our website at www.toaks.gov .

REASONABLE ACCOMMODATION:

The City of Thousand Oaks makes reasonable accommodations for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Applicants requesting an accommodation should document the request, including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which they applied.

VETERAN'S PREFERENCE:

In order to qualify for Veteran’s Preference, a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, provided he/she meets the criteria for an eligible veteran.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.