Office Supervisor

Virginia Department of Social Services; Radford (VA); Sur place; USD 44 000 - 64 000; Plein temps

Résumé du poste

Virginia Department of Social Services is seeking an Office Supervisor to lead Office Associates and coordinate office support services. This role focuses on supervising staff, maintaining administrative records, and ensuring accurate reporting.

The position requires coordinating training for new staff, developing procedures, and analyzing data to improve operations. Applicants should have strong knowledge of agency policies and supervisory practices.

Qualifications

• Experience supervising staff and coordinating office services.
• Strong records management and personnel records experience.
• Ability to train staff and orient new employees.
• Develop and implement office procedures; analyze data and reports.
• Knowledge of agency policies, procedures and supervisory practices.

Responsabilités

• Supervises the office associates and coordinates office services activities and functions;
• Maintains personnel and other administrative records including performance reviews; handles disciplinary issues;
• Trains staff and orients new employees;
• Keeps financial and other production reports;
• Ensures quality of work of employees supervised;
• Assigns and schedules work;
• Analyzes fiscal and other data;
• Develops new office procedures; and
• Recommends personnel and administrative actions.

Connaissances

Office supervision

PC operation

Records management

Staff training

Formation

High school diploma + post-secondary coursework

Description du poste

Title Description-

Office Supervisor is the supervisory level in the occupational group for Office Associate. Employees are responsible for supervising Office Associates and planning and coordinating office support services. The Office Supervisor distinguished from Administrative Office Managers by the latter’s responsibility for managing and coordinating a variety of clerical, administrative and fiscal functions and supervising Office Supervisors.

General Work Tasks (Illustrative Only)

• Supervises the office associates and coordinates office services activities and functions;
• Maintains personnel and other administrative records including performance reviews; handles disciplinary issues;
• Trains staff and orients new employees;
• Keeps financial and other production reports;
• Ensures quality of work of employees supervised;
• Assigns and schedules work;
• Analyzes fiscal and other data;
• Develops new office procedures; and
• Recommends personnel and administrative actions.

Knowledge, Skills, and Abilities

Knowledge

Comprehensive knowledge of: agency, department or section administrative and program practices, policies and procedures; spelling, grammar and punctuation; agency and business software; computer operations; and personnel policies and procedures; and supervisory principles and practices.

Skills

Skill in: operating and supervising others in the use of office equipment including the personal computer.

Abilities

Demonstrated ability to: interpret, apply, and supervise others on program policies, procedures and services; train others; provide leadership and guidance to others; recommend actions to improve procedures; review and proofread the work of others; prepare and generate statistical and narrative and confidential reports; assess circumstances and make administrative decisions that positively affect the unit, staff and the customer; supervise others; plan and organize work for others; coordinate a variety of tasks and activities simultaneously; be flexible; determine objectives, work standards, allocate and assign work; and organize workflow and develop associated procedures.

Education and Experience

High school diploma supplemented with post-secondary coursework in office or business administration, accounting, computer science, or related field, and related administrative and supervisory experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements

Applicants will be subjected to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.