Office Specialist - Solid Organ Transplant

Berger Health System; Columbus (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Riverside Methodist Hospital is seeking an Office Specialist for the Solid Organ Transplant program. The role focuses on administrative support, patient registration, and insurance verification within the Kidney Transplant Clinic.

You will greet patients, verify demographics, and handle billing-related tasks in a fast-paced clinic setting. The position emphasizes high-quality customer service, basic computer skills, and a team-oriented environment.

Qualifications

• High School or GED (Required).
• 1-2 years previous secretarial experience in health care or medical office.
• Demonstrated customer service and telephone skills.
• Knowledge of insurance, registration or billing processes and medical terminology.
• Knowledge in basic word processing and spreadsheet software.

Responsibilities

• Provide patient registration and data entry for patient information and insurance verification.
• Answer and direct incoming calls; greet customers and patients.
• Collect co-pays and educate patients on insurance and billing processes.
• Maintain high reliability in safety, quality and efficiency in daily duties as part of operations.

Skills

Customer service

Telephone skills

Data entry

Word processing

Spreadsheet

Insurance knowledge

Education

High School or GED

Tools

Word processing software

Spreadsheet software (Excel)

Job description

## Office Specialist - Solid Organ TransplantApply: RIVERSIDE METHODIST HOSPITAL: RIVERSIDE SOUTH MEDICAL BUILDING: Full time: Posted Today: JR158763**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.**Responsibilities And Duties:**Confirm patient demographic information Verify insurance Provide great Customer Service Collect Co-pays Education of Insurance and Billing As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time**Minimum Qualifications:**High School or GED (Required)**Additional Job Description:**Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.**Work Shift:**Day**Scheduled Weekly Hours :**40**Department**Kidney Transplant ClinicJoin us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment