Physician Office Specialist- Vascular Surgery

Berger Health System; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth is seeking a receptionist/clerical support professional to assure smooth patient flow and satisfaction. The role includes greeting patients, answering calls, scheduling in the EMR, data entry, and insurance verification in a fast-paced health care setting.

The position emphasizes accuracy, organization, and teamwork, with responsibilities that span clinical and administrative tasks. A High School/GED and 1–2 years of health care secretarial experience are preferred.

Qualifications

• High School or GED required.
• 1–2 years secretarial/clerical experience in health care or medical office preferred.
• Proficient in Microsoft Office; typing 55–60 wpm.

Responsibilities

• Greet patients and manage arrival paperwork.
• Answer multi-line phone system and direct calls appropriately.
• Handle insurance verification and obtain pre-approvals when needed.
• Enter patient data and verify information in EMR.
• Assist with copying, faxing, and filing documents.
• Support staff with administrative tasks and chart organization.
• Attend staff meetings and participate in ongoing education.

Skills

Customer service

Communication

Office software

Typing speed

Education

High School or GED

Tools

EMR system

Microsoft Office

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary: Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, data entry of patient information and insurance verification, providing support to staff members as assigned.

Responsibilities And Duties

70% RECEPTIONIST RESPONSIBILITIES

• 1. Greets patients at arrival for appointments, initiates appropriate paperwork.
• 2. Responsible for electronic and manual insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork.
• 3. Updates patient chart electronic or paper r , obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival.
• 4. Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system.
• 5. Provides general office and clerical support for office as assigned by Office Supervisor and or Manager, to include but not limited to: faxing documentation to referring physician offices, completion of disability forms, FMLA forms, Attorney request letters for reports, patient record releases, Industrial C-9s, C-84s, C-86s, Medco 17s, Industrial appeal paperwork and retroactive C-9s.
• 6. Works Industrial claims in the electronic medical record system, to include but not limited to: attachment of requested dictation to claims, addition of diagnosis allowances and authorization numbers.
• 7. Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR.
• 8. Attends staff meetings.
• 9. Attends continuing in-house education seminars for further education as needed.

30% ORGANIZATIONAL/OFFICE RESPONSIBILITIES

• 1. Sorts, distributes, and mails transcription as assigned.
• 2. Orders and stocks office supplies.
• 3. Ensure office equipment, are clean and well-maintained.
• 4. Provides support to appropriate staff members as assigned.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

High School or GED (Required)

Additional Job Description

MINIMUM QUALIFICATIONS High School or GED Years of experience: 1-2 Yrs. previous secretarial experience in health care or medical office OR 1-2 yrs. related experience and/or training or equivalent combo of educ & exp SPECIALIZED KNOWLEDGE 1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience DESIRED ATTRIBUTES Post high school education with emphasis on secretarial, business, or computer skills. Knowledge of Microsoft Office Products; Word, Excel, PowerPoint. Excellent communication and organizational skills. Excellent customer services skills. Typing of 55-60 wpm.

Work Shift

Day Scheduled Weekly Hours : 40 Department Vascular Surgeons Doctors Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Employer Culture

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization where people want to work. and work together with us to improve the health of those we serve.