OFFICE SPECIALIST - RECORDER

City of Santa Fe Springs; Waterloo (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

IPERS

Paid vacation days

11 Paid holidays

Paid sick leave

Worker's Compensation

Employee Assistance Program

Flexible Spending for Medical Reimb./D

Deferred Compensation Plan

Job summary

Black Hawk County's Recorder's Office seeks a detail-oriented Records Clerk to support real estate, conservation recording and vital records services. You will handle data entry, document review, and customer service in person or by phone.

The role requires a high school diploma or GED, 1–2 years of clerical and real estate experience with Iowa Code standards, plus strong communication and office equipment skills.

Qualifications

• High School Diploma or GED required.
• 1–2 years clerical and real estate experience preferred.
• Knowledge of Iowa Code regulations regarding real estate records preferred.
• Excellent written, verbal, and listening communication skills are required.

Responsibilities

• Review documents for completeness and accuracy.
• Perform data entry of real estate, conservation, and vital records.
• Assist the public with records and services in person or by phone.
• Balance cash drawer and collect fees.
• Operate standard office equipment efficiently.

Skills

Communication skills

Customer service

Data entry

Attention to detail

Typing

Problem solving

Education

High School Diploma or GED

Tools

10-key calculator

Photocopier

Scanner

Microfilm reader/printer

Office equipment

Job description

DescriptionAnalyzes and performs data entry and clerical functions to support real estate, conservation recording and vital records services. Provides customer service in-person or over the phone to those utilizing a variety of services in the Recorder's Office.

• Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
• Reviews documents received in the Recorder's Office to verify complete and accurate information, as required, following prescribed policies and procedures.
• Performs data entry of information contained on various real estate, conservation and/or vital records documents to maintain accurate recording.
• Assists the public, abstractors, and attorneys on the phone or in-person in utilizing records and obtaining services.
• Answers questions drawing on knowledge of the Code of Iowa and standard practices as it relates to real estate, conservation, and vital records.
• Performs clerical duties such as typing, filing, sorting, stamping, photocopying and scanning to prepare documents for recording or release.
• Collects fees associated with real estate, conservation license and vital records requests. Balances cash drawer as necessary or assigned.
• Provides assistance courteously and effectively in stressful situations, establishes and maintains satisfactory working relationships with other County employees and the general public using patience and tact.
• Other duties as assigned.
• Supervision is received from County Recorder and Appointed Deputies.
• No functional or administrative supervision is exercised over staff.
• A High School Diploma or G.E.D. is required.
• 1-2 years previous clerical and real estate experience working with Iowa Code and documenting standards relative to real estate preferred.
• Previous customer service and/or job-related experience preferred.
• Demonstrated job-related experience in a governmental environment is preferred.
• Excellent written, verbal, and listening communication skills are required.
• Must be efficient with general office equipment including computer, photocopier, scanner, 10-key calculator and microfilm reader/printer.
• Knowledge of Code of Iowa regulations regarding real estate records and documents in the Recorder's Office and the ability to comply with these regulations.
• Must be proficient with data entry and maintain accuracy.
• Within one year from date of hire may have to successfully pass the passport agent exam.

Description

Analyzes and performs data entry and clerical functions to support real estate, conservation recording and vital records services. Provides customer service in-person or over the phone to those utilizing a variety of services in the Recorder's Office.

• Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
• Reviews documents received in the Recorder's Office to verify complete and accurate information, as required, following prescribed policies and procedures.
• Performs data entry of information contained on various real estate, conservation and/or vital records documents to maintain accurate recording.
• Assists the public, abstractors, and attorneys on the phone or in-person in utilizing records and obtaining services.
• Answers questions drawing on knowledge of the Code of Iowa and standard practices as it relates to real estate, conservation, and vital records.
• Performs clerical duties such as typing, filing, sorting, stamping, photocopying and scanning to prepare documents for recording or release.
• Collects fees associated with real estate, conservation license and vital records requests. Balances cash drawer as necessary or assigned.
• Provides assistance courteously and effectively in stressful situations, establishes and maintains satisfactory working relationships with other County employees and the general public using patience and tact.
• Other duties as assigned.
• Supervision is received from County Recorder and Appointed Deputies.
• No functional or administrative supervision is exercised over staff.
• A High School Diploma or G.E.D. is required.
• 1-2 years previous clerical and real estate experience working with Iowa Code and documenting standards relative to real estate preferred.
• Previous customer service and/or job-related experience preferred.
• Demonstrated job-related experience in a governmental environment is preferred.
• Excellent written, verbal, and listening communication skills are required.
• Must be efficient with general office equipment including computer, photocopier, scanner, 10-key calculator and microfilm reader/printer.
• Knowledge of Code of Iowa regulations regarding real estate records and documents in the Recorder's Office and the ability to comply with these regulations.
• Must be proficient with data entry and maintain accuracy.
• Within one year from date of hire may have to successfully pass the passport agent exam.

Qualifications

• A High School Diploma or G.E.D. is required.
• 1-2 years previous clerical and real estate experience working with Iowa Code and documenting standards relative to real estate preferred.
• Previous customer service and/or job-related experience preferred.
• Demonstrated job-related experience in a governmental environment is preferred.
• Excellent written, verbal, and listening communication skills are required.
• Must be efficient with general office equipment including computer, photocopier, scanner, 10-key calculator and microfilm reader/printer.
• Knowledge of Code of Iowa regulations regarding real estate records and documents in the Recorder's Office and the ability to comply with these regulations.
• Must be proficient with data entry and maintain accuracy.
• Within one year from date of hire may have to successfully pass the passport agent exam.

Supplemental Information

The work environment and physical demand characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the "Essential and Marginal Function Analysis" statement for a complete description of essential functions and functional requirements.

• Position is in an indoor office setting and requires frequent use of office equipment such as computers, copies, fax machines, telephones.
• Position requires frequent use of hand, fingers, arms and near vision
• Position requires substantial interaction/communication with county officials and other employees as well as the general public and department affiliates.

Black Hawk County provides a competitive benefit package to support health and well-being, and work/life balance

• Health, Dental & Vision Insurance
• Life Insurance
• Iowa Public Employee Retirement System (IPERS)
• Paid vacation days
• 11 Paid holidays
• Paid sick leave
• Worker's Compensation
• Employee Assistance Program
• Flexible Spending for Medical Reimbursement and Dependent Care
• Deferred Compensation Plan

For more information go to: https://www.blackhawkcounty.iowa.gov/657/Benefit-Forms-and-Information

01 Do you have a High School diploma or GED?

• Yes
• No

02 Do you have previous experience providing customer service to the general public?

• Yes
• No

03 Do you have previous clerical and/or real estate experience working with Iowa Code relative to real estate?

• Yes
• No
• Required Question