Judicial Operations Clerk (D2 Story 111778)

State of Iowa - Executive Branch; Ames (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits package

Paid holidays/vacation/sick leave

IPERS plan

Employee discount program

Student loan repayment eligibility

Job summary

The Iowa Judicial Branch in Story County seeks a Judicial Operations Clerk to perform clerical support and customer service for efficient court operations and accurate records. The role involves processing case-related documents, assisting court users in person or by phone, and supporting attorneys, judges, and agencies.

Travel to other counties may be required. The position emphasizes attention to detail, confidentiality, and the ability to learn court-record software, with a start date around

Qualifications

• High school diploma or equivalent required.
• One year of full-time equivalent professional office experience in business support, court, or legal support.

Responsibilities

• Provide customer service to inquiries from the public, attorneys, and court staff.
• Assist court users with resources and services.
• Process routine court operations tasks and filing.
• Review, update, and publish information and documents for accuracy.
• Perform basic cashier duties and record-keeping.

Skills

Customer service

Clerical

Attention to detail

Verbal and written communication

Confidential data handling

Travel ability

Education

High school diploma or GED

Tools

Court record systems

Job description

Job Description

The Iowa Judicial Branch, in Story County, seeks applicants for a Judicial Operations Clerk to perform the clerical support and customer service for efficient court operations and the integrity of court records. The anticipated start date for this position is November 2, 2026.

This position will process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. This position will provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or copies. This position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.

What's In It For You

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees' Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.98 - $34.74per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the 'best fit' of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples Of Duties And Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. Please go to www.iowacourts.gov and click on the Careers page.

Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

Minimum Qualification Requirements

The incumbent must meet the minimum requirements to qualify for the position.

• High school diploma (or high school equivalency diploma).
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code

• 602.8101.3

Preferred Qualifications

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Case Management Software and Electronic