Appraisal Technician

Story County, IA; Nevada (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Story County, IA is seeking an administrative support specialist for the property appraisal department. The role involves handling declarations of value, deeds, and splits, and maintaining CAMA records with accuracy.

You will assist taxpayers with exemptions and appeals, answer inquiries, and support the Board of Review process. The position requires office skills and meticulous recordkeeping in a busy county office.

Qualifications

• Knowledge of modern office principles and practices.
• Knowledge of property owner appeal processes and procedures.
• Knowledge of computers and job-related software programs.
• Skill in customer service.
• Skill in reading and interpreting documents rules, guidelines, and procedures.
• Skill in identifying and resolving problems.
• Skill in oral and written communication.

Responsibilities

• Receives and processes declarations of value, deeds, contracts, and splits.
• Maintains records in the CAMA system; reviews transactions and descriptions.
• Inputs Declarations of Value data into the DOR online portal.
• Answers telephone and greets visitors; provides information to property owners and lenders.
• Assists taxpayers with tax exemptions, credits, and appeals processes.
• Scans and copies documents.
• Operates databases to obtain deed and property information.
• Supports Board of Review procedures; schedules meetings and minutes.
• Reserves conference rooms; updates 911 addresses and inventories.
• Files property record cards; performs related duties.
• Performs related duties.

Skills

Office principles and practices

Customer service

Oral and written communication

Reading and interpreting documents

Problem solving

Computer skills

Attention to detail

Education

High school education

Specialized training in field

Apprenticeship/internship experience

Tools

CAMA system

Job description

This position provides technical and administrative support for the department’s property appraisal functions and day-to-day administrative operations.

• Receives and processes all declarations of value, deeds, contracts, and splits; assigns appropriate NUTC code for each sale; records transactions on spreadsheet; enters deeds and verifies ownership changes.
• Maintains accurate and up-to-date records in the Computer-Aided Mass Appraisal (CAMA) system; reviews and reviews transactions and legal descriptions.
• Inputs Declarations of Value data into the Department of Revenue (DOR) online portal.
• Answers telephone and greets visitors; provides information and assistance to property owners, mortgage lenders, and others related property legal descriptions, lot size, valuations, etc.
• Provides information and assistance to taxpayers related to tax exemption and credit applications and to the assessment appeals process; reviews and processes applications for credits and exemptions.
• Scans and copies documents.
• Operates a variety of databases to obtain deed and property information.
• Receives and logs informal review applications; assists the Office Administrator with the Board of Review process; schedules appointments and prints agendas; attends meetings to provide assistance to the Board; prepares written verdicts and minutes.
• Reserves the conference room as requested.
• Updates new addresses in the 911 database.
• Maintains, reviews, and updates Auditor’s Office inventory records.
• Operates the office work order and postage meter systems.
• Files all property record cards with new construction or revaluation changes by parcel number.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office principles and practices.
• Knowledge of property owner appeal processes and procedures.
• Knowledge of computers and job-related software programs.
• Skill in the provision of customer services.
• Skill in reading and interpreting documents rules, guidelines, and procedures.
• Skill in identifying and resolving problems.
• Skill in oral and written communication.

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Iowa for the type of vehicle or equipment operated.

E-VERIFY PROCESS:

Story County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with Story County must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity. Please be prepared to provide required documents on the first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-382-7200 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office.