Office Specialist - Nelsonville Primary Care

OhioHealth; Nelsonville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth Nelsonville Health Center is seeking an Office Specialist to support the Nelsonville Primary Care operations. You will handle patient registration, data entry, insurance verification, and general clerical tasks in a busy office environment.

This full‑time role requires high school or GED, customer service and telephone skills, and familiarity with word processing and spreadsheets. Past medical office experience (1–2 years) is preferred. Shifts are variable and may include weekends.

Qualifications

• High School or GED (Required).
• Demonstrated customer service and telephone skills.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years previous secretarial experience in health care or medical office.
• Basic word processing and spreadsheet software knowledge.

Responsibilities

• Performs and completes patient registration procedures including scheduling, registration and billing.
• Coordinates, maintains, processes and organizes patient records.
• Verifies accuracy of information and uses information systems to record data.
• Maintains department databases and processes insurance paperwork.
• Greet patients and visitors; screen and direct calls; provide clerical support.

Skills

Customer service

Telephone skills

Office administration

Education

High School or GED

Tools

Word processing

Spreadsheet software

Job description

## Office Specialist - Nelsonville Primary CareApply: NELSONVILLE HEALTH CENTER: Full time: Posted Yesterday: JR158538**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**Provides administrative assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients. Variable shifts including some weekends.**Responsibilities And Duties:**MAJOR RESPONSIBILITIES/DUTIES & ESSENTIAL FUNCTIONS1. Performs and completes quality patient registration procedures to include patient scheduling, registration and patient billing. Coordinates, maintains, processes and organizes patient records. Verifies accuracy of information. Utilizes appropriate Information Systems software to record and transcribe patient information. Maintains department databases.2. Responsible for insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork.3. Greets patients and visitors. May schedule patients for follow-up or other visits.4. Answers and screens calls for staff. Directs inquiries to appropriate staff member. Ensures appropriate phone coverage.5. Provides general office and clerical support for office. Coordinates office operations. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time**Minimum Qualifications:**High School or GED (Required)**Additional Job Description:**High school Education or equivalent. Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care of medical office.**Work Shift:**Variable**Scheduled Weekly Hours :**40**Department**PCP Nelsonville