Office Specialist - Nelsonville Primary Care

OhioHealth; United States; Vor Ort; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

OhioHealth is seeking an administrative assistant to support patient registration, data entry, insurance verification, and clerical duties in a fast-paced healthcare setting.

The role requires strong customer service and telephone skills, basic word processing and spreadsheet knowledge, and prior health-care experience. Shifts are variable and may include weekends.

Qualifikationen

• High school education or equivalent required.
• Demonstrated customer service and telephone skills.
• Knowledge of insurance, registration or billing processes and medical terminology.

Aufgaben

• Performs and completes quality patient registration procedures including scheduling, registration and patient billing.
• Coordinates, maintains, processes and organizes patient records; verifies information accuracy.
• Obtains pre-authorization from insurance companies when necessary and interacts with physician offices to obtain paperwork.
• Greets patients and visitors; may schedule follow-up visits.
• Provides general office and clerical support and ensures safe, efficient operations as part of a High Reliability Organization (HRO).

Kenntnisse

Customer service

Telephone skills

Medical terminology

Insurance verification

Data entry

Ausbildung

High School or GED

Tools

Word processing

Spreadsheet software

Jobbeschreibung

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Provides administrative assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients. Variable shifts including some weekends.

Responsibilities And Duties

• MAJOR RESPONSIBILITIES/DUTIES & ESSENTIAL FUNCTIONS
• 1. Performs and completes quality patient registration procedures to include patient scheduling, registration and patient billing. Coordinates, maintains, processes and organizes patient records. Verifies accuracy of information. Utilizes appropriate Information Systems software to record and transcribe patient information. Maintains department databases.
• 2. Responsible for insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork.
• 3. Greets patients and visitors. May schedule patients for follow-up or other visits.
• 4. Answers and screens calls for staff. Directs inquiries to appropriate staff member. Ensures appropriate phone coverage.
• 5. Provides general office and clerical support for office. Coordinates office operations. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Minimum Qualifications

High School or GED (Required) Additional Job Description: High school Education or equivalent. Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care of medical office.

Work Shift

Variable Scheduled Weekly Hours : 40 Department PCP Nelsonville

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

We Are Inspired to Do Our Best

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."