Office Specialist 2

State of Oregon; La Grande (OR); On-site; USD 36,000 - 58,000; Full time

Job summary

Oregon Department of Human Services is seeking an Office Specialist 2 for the La Grande Child Welfare team in rural eastern Oregon. The role provides administrative and records support, handles inquiries, and processes many official documents in a fast-paced environment.

You will enter case data, log transactions, and assist with records gathering while meeting deadlines and maintaining accuracy. A valid driver's license and a willingness to handle sensitive topics are required.

Qualifications

• Two years of general clerical experience or an associate degree, or equivalent combination of education and experience.
• Ability to prioritize competing deadlines and maintain accuracy.
• Proven verbal and written communication skills for responsive service.
• Experience with computer systems and Microsoft Office products (Word, Outlook, Excel).

Responsibilities

• Provide administrative and records support; answer calls, respond to inquiries, and relay agency rules clearly.
• Issue and track gas cards, negotiable goods, transportation passes, and reimbursements; log transactions in records system.
• Enter case data into the OR-Kids database to support protective services and permanency staff.
• Gather records such as police reports, court documents, and health records as needed.
• Maintain compliance with driving and safety requirements; valid license and acceptable driving record.

Skills

Attention to detail

Time management

Communication skills

Microsoft Office

Teamwork

Problem-solving

Self-motivation

Education

Associate degree

Tools

OR-Kids database

Job description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Star and our vision for a positiveRiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Ready to make an impact every day? Step into the Office Specialist 2 role and bring your strengths to a Child Welfare team dedicated to supporting and uplifting those who need it most.

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our La Grande office. La Grande is in rural eastern Oregon.

Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.

Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.

Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.

Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

A valid driver’s license and acceptable driving record are required for this position. AND

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

An associate degree in any field;OR

An equivalent combination of education and experience.

We are looking for candidates with:

Demonstrated experience conducting work that requires attention to detail. Demonstrated experience successfully prioritizing work to meet competing deadlines.

Demonstrated problem-solving skills, including the ability to think critically.

Verbal and written communication skills that include demonstrated experience serving as a responsive and reliable resource for others.

Experience using computer systems, and Microsoft Office products, including Word, Outlook, and Excel.

Demonstrated experience being self-motivated, managing time efficiently, staying organized, taking initiative and offering support to others. Demonstrated experience collaborating and working successfully with a team.

Demonstrated ability to identify when additional guidance or support is needed, along with a willingness to seek assistance proactively.

Demonstrated ability to adapt with flexibility and ease to changing environments and shifting priorities.

Working Conditions

Work Locations: Offices and community sites.

Travel: Occasional travel for meetings, trainings, and other case related activities.

Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

Physical Requirements: Occasional physical activity, including lifting up to 50 pounds.

This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Annual salary increases (until you reach the top of the listed salary range).

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.

Come for a job. | Stay for a career. | Make a difference... for a lifetime!