Office Specialist

ohiohealth; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth is seeking an Administrative Assistant for the Behavioral Health OP department to support patient registration, data entry, and insurance verification. You will greet patients, route calls, and maintain smooth front-desk operations.

Day shift, 40 hours per week, with responsibilities including confirming demographics, collecting co-pays, and educating patients on billing processes. Prior health-care secretarial experience and basic word processing/spreadsheet skills are preferred.

Qualifications

• High School or GED is required.
• 1-2 years of secretarial experience in health care or medical office.
• Knowledge of insurance, registration or billing processes and medical terminology.

Responsibilities

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing

Skills

Customer service

Telephone skills

Basic computer skills

Education

High School or GED

Tools

Word processing

Spreadsheet software

Insurance knowledge

Billing knowledge

Medical terminology

Job description

Job Description Summary:

Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.

Responsibilities And Duties:

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

• High School or GED (Required)

Additional Job Description:

Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Behavioral Health OP

Join us!

• ... if your passion is to work in a caring environment
• ... if you believe that learning is a life-long process
• ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment