Office Specialist

Berger Health System; Columbus (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking an Administrative Assistant to support the Behavioral Health department. The role handles patient registration, data entry, insurance verification, and directs phone calls with professionalism.

Responsibilities include confirming patient demographics, verifying insurance, collecting co-pays, and providing excellent customer service. Knowledge of medical terminology and billing processes is preferred; ability to work in a high-reliability environment is

Qualifications

• High School or GED is required.
• 1-2 years secretarial experience in health care or medical office.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• Demonstrated customer service and telephone skills.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great Customer Service.
• Collect Co-pays.
• Education of Insurance and Billing.

Skills

Customer service

Telephone skills

Medical terminology

Education

High School diploma or GED

Tools

Word processing

Spreadsheet software

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.Job Description Summary:Provides Administrative Assistance to the operations of appropriate department. Responsible for patient registration, including data entry of patient information and insurance verification. Answers telephone and directs calls appropriately. Greets customers and patients.Responsibilities And Duties:Confirm patient demographic informationVerify insuranceProvide great Customer ServiceCollect Co-paysEducation of Insurance and BillingAs a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any timeMinimum Qualifications:High School or GED (Required)Additional Job Description:Demonstrated customer service and telephone skills. Knowledge in basic word processing and spreadsheet software. Knowledge of insurance, registration or billing processes and medical terminology. 1-2 years previous secretarial experience in health care or medical office.Work Shift:DayScheduled Weekly Hours :40DepartmentBehavioral Health OPJoin us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment