Office Services & Mail Support Specialist

RRD; Miami (FL); Presencial; USD 23.000 - 31.000; Jornada completa

Descripción de la vacante

RRD is seeking an Office Services Support in Miami to manage daily back-office tasks, primarily reprographics, mail, and intake functions. You will support hospitality, facilities, and reception services as needed, while maintaining accuracy and timely delivery.

The role requires at least a high school diploma and 1 year of office services experience. Strong communication, attention to detail, and ability to work in a fast-paced environment are essential.

Formación

• Requires high school diploma or equivalent.
• Minimum 1 year of office services experience preferred in a large corporate environment.
• Proficient with mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet client satisfaction.

Responsabilidades

• Utilize logs for all office services work.
• Ensure job tickets are properly filled out before starting work.
• Perform back-office services focused on reprographics, mail, and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on deadlines or issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Load machines with paper, toner, and supplies.
• Answer calls, emails, and place service requests as needed.
• Interact with clients in person, on the phone, or electronically.
• Adhere to company and client policies.
• Use equipment and supplies cost-effectively.

Conocimientos

Customer service

Communication

Attention to detail

Time management

Teamwork

Problem solving

Adaptability

Educación

High school diploma or equivalent

Herramientas

Mail equipment

Reprographics equipment

Digital reprographics

Descripción del empleo

RRD is seeking an Office Services Support in Miami to manage daily back-office tasks, primarily reprographics, mail, and intake functions. You will support hospitality, facilities, and reception services as needed, while maintaining accuracy and timely delivery.

The role requires at least a high school diploma and 1 year of office services experience. Strong communication, attention to detail, and ability to work in a fast-paced environment are essential.