Office Services Coordinator

IST Management; San Francisco (CA); On-site; Full time

Job summary

A business process outsourcing company is seeking an Office Services Coordinator in San Francisco. This role involves managing daily operations, mail handling, customer service, and reporting. The ideal candidate will have experience in office support, strong communication skills, and ambition for professional growth within business services.

Benefits

Medical

Dental

Vision

401K

Paid Time Off

Bonus Incentives

Qualifications

• Prior experience in mail operations or shipping/receiving.
• Ability to lift up to 55 pounds.
• Access to reliable transportation to/from work.

Responsibilities

• Sort incoming mail and handle according to procedures.
• Receive and send overnight packages.
• Capture volumes daily, review monthly billing for accuracy.

Skills

Communication

Customer Service

Multi-tasking

Education

High school diploma or equivalent (GED)

College Degree

Tools

Windows environment PC skills

Job description

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This range is provided by IST Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $28.00/hr

Overview

We are seeking an Office Services Coordinator to join our team at IST Management Services! Ideal candidates will have relevant experience in mail operations, customer service/general offie support and possess a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, 7 paid holidays, and Bonus Incentives

Hourly Compensation: $25.00-$28.00/hour

Schedule: Monday-Friday, 8:30 AM – 5:30 PM. No nights or weekends!

About Us

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Responsibilities

The Office Services Coordinator will be responsible for handling the daily operations and reporting for the location.

• Mail Operations - Sort incoming mail and handle according to established procedures
• Shipping/Receiving Services – Receive and send overnight packages
• Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Reporting - Capture volumes on a daily basis, review monthly billing and confirm accuracy of monthly report
• Oversee staff on-site, ensuring site and client needs are maintained
• Adhere to all safety procedures
• Train on-call team members for coverage
  
  

Qualifications

Ideal candidates will have relevant experience in mail operations, customer service and a desire to grow their professional career in business services. Prior supervisor experience a plus.

• Excellent communication skills both verbal and written
• Prior mail or shipping/receiving experience
• Keyboarding and Windows environment PC skills
• Ability to multi-task effectively
• Lifting up to 55 pounds
• High school diploma or equivalent (GED) - College Degree is a plus
• Access to reliable transportation to/from work
  
  

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Outsourcing and Offshoring Consulting

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