Office Service Coordinator

P.F. Chang's; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Annual bonus

Tuition reimbursement

Lucky Cat Meal Card

Employee discounts

Job summary

P.F. Chang’s Global Support Center in Scottsdale, Arizona seeks an experienced Office Assistant Supervisor to lead daily office operations and provide high-level administrative support.

You will greet guests, coordinate logistics, manage mail and supplies, and support HR administration in a fast-paced, guest-focused environment. Ideal candidates bring at least 2 years of relevant experience, strong Microsoft Office skills, and a professional, service-oriented presence.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2 years of administrative, office, or hospitality experience.
• Experience supporting a corporate office or multi-unit organization preferred.
• Proficiency with MS Office; strong communication and organizational skills.
• Ability to handle multiple priorities with urgency.

Responsibilities

• Oversee office operations and daily support with accuracy and professionalism.
• Greet members, guests, vendors, and partners; manage visitor access and inquiries.
• Manage mail, shipping, and vendor accounts; coordinate deliveries.
• Maintain supplies and shared spaces; ensure neat, stocked work areas.
• Resolve issues with mail systems, printers, and service interruptions.
• Assist with HR administrative tasks, data entry, and invoice support.
• Coordinate meeting rooms, setup, catering, and post-meeting resets.
• Support company events and employee engagement activities.
• Facilitate cross-functional logistics and communications.
• Ensure safety, cleanliness, and confidentiality in the office.
• Seek process improvements and assist with special projects.
• Demonstrate strong teamwork and professional conduct.

Skills

Office admin

Customer service

Communication

Time management

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Outlook

Teams

PowerPoint

Job description

Additional Job Description

At P.F. Chang’s, we take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience while delivering meaningful value for our guests, Team Members, and shareholders. Our vision is to be the most admired Pan-Asian restaurant company in the world.

We are seeking an experienced Office Assistant Supervisor to join our team at our Global Support Center in Scottsdale, Arizona.

What You’ll Do

• Office Operations & Daily Support
• Provide day-to-day administrative and office support with a high level of professionalism, accuracy, and responsiveness.
• Greet Team Members, guests, vendors, and business partners in a warm, helpful, and brand-appropriate manner while supporting visitor coordination, badge and access processes, and general office inquiries.
• Manage daily mail, shipping, receiving, package distribution, and related vendor accounts, including FedEx, UPS, USPS, and other delivery partners.
• Maintain office/kitchen supply inventory, place orders, organize shared storage areas, and ensure common workspaces are neat, stocked, and functional.
• Promptly communicate and help resolve issues related to mail systems, printers, shipping platforms, deliveries, building access, or service interruptions.
• Assist with document preparation, filing, scanning, data entry, invoice support, and other administrative tasks for Human Resources, as assigned.
• Workplace Experience, Meetings & Events
• Support meeting room readiness, including room reservations, setup, technology coordination, catering support, materials preparation, and post-meeting reset.
• Assist with company events, leadership meetings, trainings, celebrations, and Team Member engagement activities at the Global Support Center.
• Help create a workplace experience that reflects thoughtful service through attention to detail, anticipation of needs, and timely follow-through.
• Partner with cross-functional teams to coordinate logistics, communicate updates, assignee seating assignments, and resolve office-related needs efficiently.
• Facilities, Safety & Vendor Coordination
• Monitor common areas, conference rooms, kitchens, supply areas, and shared spaces to support clean, safe, sanitary, and guest-ready standards.
• Submit and track basic facilities, maintenance, cleaning, security, and vendor requests, escalating issues as needed.
• Support workplace safety practices, emergency preparedness activities, and compliance-related administrative tasks.
• Maintain confidentiality and exercise sound judgment when handling Team Member, visitor, vendor, or company information.
• Continuous Improvement & Brand Support
• Identify opportunities to improve office processes, organization, communication, and the Team Member experience.
• Demonstrate discipline by following through on commitments, meeting deadlines, and keeping stakeholders informed.
• Perform other duties and special projects as assigned.

What You’ll Bring

• High school diploma or equivalent required; associate degree or relevant administrative training preferred.
• Minimum of 2 years of administrative, office assistant, receptionist, facilities, hospitality, or customer service experience preferred.
• Experience supporting a corporate office, restaurant, hospitality, retail, or multi-unit organization preferred.
• Proficiency with Microsoft Office, Outlook, Teams, PowerPoint and general office technology; willingness to learn new systems and tools.
• Strong written and verbal communication skills with a professional, service-oriented presence.
• Ability to work with a sense of urgency while balancing multiple priorities and interruptions.
• Knowledge, Skills, & Abilities:
• Hospitality-driven mindset with a genuine commitment to serving Team Members, guests, and partners.
• Excellent organization, follow-through, attention to detail, and time management skills.
• Ability to maintain composure, professionalism, and confidentiality in a fast-paced environment.
• Strong problem-solving skills and sound judgment when responding to office needs or escalating concerns.
• Positive team orientation with the ability to build relationships across departments and levels of the organization.
• Ability to lift, move, or carry office supplies, packages, and meeting materials as needed.
• Competencies:
• Customer/Client Focus
• Collaboration Skills
• Communication Proficiency
• Problem Solving/Analysis
• Thoroughness
• Time Management
• Integrity and Trust

Location

This is primarily an office-based position located at the P.F. Chang’s Global Support Center in Scottsdale, Arizona 85255. Candidates must currently reside in the greater Phoenix area and live within a reasonable commuting distance of the office.

Bring Your PRIDE

Our values guide how we work and lead:

• Passion — We bring energy, heart, and purpose to every plate, and every guest, every time.
• Respect — We treat our Team Members and guests as we want to be treated.
• Innovation — We remain curious, aspirational, and forward-thinking.
• Discipline — We hold ourselves accountable to high standards and consistently deliver on our commitments.
• Excellence — We strive for perfection and aim higher in everything we do.

Benefits We Offer

• Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
• Paid Vacation and Sick Time: 20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
• Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year.
• Competitive Pay & Performance Incentives: Annual bonuses based on Company performance.
• Professional Development: Tuition reimbursement for job related programs.
• Lucky Cat Meal Card: Preloaded meal card for use at any corporate-owned P.F. Chang’s location.
• Exclusive Discounts: Access exclusive employee discounts.
• Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.