Office Secretary -Neurology Specialists

Meritus Health; Hagerstown (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance & Disability Coverage

Paid Time Off (PTO)

401(k) Retirement Plan with company-mA

Education Assistance & Tuition Reimb

FSA/HSA

Shift Differential Pay

Job summary

Meritus Health Inc. is seeking an Office Secretary for our medical offices. The position is Monday–Friday, 8:00 a.m. to 4:30 p.m., with a focus on clerical and administrative excellence to support patient services.

You will greet patients, schedule appointments, verify insurance, maintain records, and handle routine office tasks while ensuring confidentiality and compliance with healthcare regulations.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office and computer use preferred.
• Strong communication and customer service skills are essential.
• Ability to prioritize and multitask in a busy environment.
• Proficiency in maintaining confidential patient information.

Responsibilities

• Greet and assist patients both in person and over the phone.
• Schedule appointments and verify insurance information.
• Maintain patient demographics and update records in the system.
• Address patient questions or refer them to appropriate personnel.
• Keep patients informed about scheduling delays or changes.
• Maintain confidentiality and compliance with healthcare regulations.
• Keep the office organized and assist with scans, mail, and forms.

Skills

Strong communication

Customer service

Prioritization

Multitasking

Confidentiality

Computer literacy

Education

High school diploma or equivalent

Job description

• Pay or shift range: $18 USD to $23.35 USD
  The posted range is the budgeted amount for this position. The actual rate of pay will be determined based on several factors, including your relevant experience, education, skills, internal equity, and alignment with Meritus Health's compensation practices.
• Full-Time
• Requisition #: OFFIC015825

Description

Monday- Friday, 8a-4:30p

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We're looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

What You’ll Do:

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

• Education: High school diploma or equivalent required
• Experience: Previous experience in a medical office setting and computer use preferred
• Skills:
• Strong communication and customer service skills
• Ability to prioritize and multitask in a busy environment
• Proficiency in maintaining confidential patient information
• Basic office equipment and computer literacy

You’ll Thrive Here If You:

• Enjoy helping patients and keeping busy throughout the day
• Are comfortable working with electronic health records and scheduling systems
• Take pride in creating an organized, welcoming office environment
• Can adapt quickly to changing priorities and urgent requests

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

• Health, Dental, and Vision Insurance
  Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage
  Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO)
  A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan
  Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement
  Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay
  Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.