Office Representative - State Farm Agent Team Member

Maylen Torres - State Farm Insurance Agent; Waukegan (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Sick days

Ongoing training and development

Growth potential/Advancement

Job summary

Manuel Torres State Farm is seeking an Office Representative to join our Waukegan, IL team. This full-time role focuses on helping customers with insurance and financial product needs, delivering friendly and reliable service within a trusted local agency.

You will handle sales, lead generation, consultative selling, and ongoing client support. We value bilingual Spanish speakers and a collaborative, goal-driven mindset, with salary plus commission and paid time off.

Qualifications

• Sales or customer service experience is preferred.
• Excellent verbal and written communication abilities to explain insurance concepts clearly.
• Strong commitment to customer service and building long-term relationships.
• Self-motivated with a track record of meeting sales targets.
• Familiarity with insurance products is advantageous.
• Bilingual Spanish proficiency is valued.

Responsibilities

• Sales and Customer Acquisition: engage with potential customers and recommend insurance and financial products.
• Lead Generation: seek new business through referrals, events, and outreach.
• Consultative Selling: conduct consultations, identify coverage needs, present solutions clearly.
• Customer Relationship Management: build lasting client relationships and provide ongoing support.
• Team Collaboration: work with the team to hit sales targets and support agency success.

Skills

Sales experience

Communication skills

Customer-centric

Goal-oriented

Insurance knowledge

Bilingual Spanish

Job description

Office Representative - State Farm Agent Team Member

Full Time in Waukegan - IL

Are you a results-driven individual with a passion for sales and helping others? Do you thrive in a fast-paced and rewarding environment where your hard work is recognized and appreciated? Look no further! Manuel Torres State Farm is seeking a Sales Representative to join our dynamic and successful team.

About Us

At Manuel Torres State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we have earned a solid reputation as a leader in the industry. As a State Farm agency, we have access to a diverse range of insurance and financial products, enabling us to provide personalized solutions to our valued clients.

Role and Responsibilities

As a Sales Representative with Stephen Manuel Torres Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include

• Sales and Customer Acquisition Engaging with potential customers to understand their insurance needs and recommending tailored insurance and financial products that align with their unique requirements.
• Lead Generation Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement.
• Consultative Selling Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner.
• Customer Relationship Management Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have.
• Team Collaboration Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency.

Qualifications

To excel in this role, we are seeking candidates with the following qualifications

• Sales Experience Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed.
• Communication Skills Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service.
• Customer-Centric A strong commitment to providing outstanding service and building long-term relationships with clients.
• Goal-Oriented A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets.
• Insurance Knowledge While not required, familiarity with insurance products and industry practices will be advantageous.
• Bilingual Spanish
• Ongoing training and development opportunities to enhance your skills and knowledge.
• A supportive and collaborative team that feels like family.
• Opportunities for career growth and advancement within the agency.
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office

Benefits

• Ongoing training and development opportunities to enhance your skills and knowledge.
• A supportive and collaborative team that feels like family.
• Opportunities for career growth and advancement within the agency.
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office

Compensation $17.00 - $20.00 per hour

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