Office Representative - State Farm Agent Team Member

State Farm Agent; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Profit sharing

Hourly pay plus commission/bonus

Job summary

State Farm Agent in Irvine, CA, is looking for an outgoing and customer-focused individual for a sales position. This role involves establishing relationships with customers, providing prompt service about insurance options, and collaborating with the agent to meet marketing goals.

Compensation ranges from $60,000 to $80,000 per year, plus opportunities for bonuses and advancement. Candidates with sales experience and excellent communication skills are encouraged to apply.

Qualifications

• Experience in sales, preferably in retail or outside sales.
• Strong interpersonal skills to relate effectively with customers.
• Self-motivated and detail-oriented with a commitment to customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service regarding insurance inquiries.
• Work with the agent to meet marketing goals and develop leads.

Skills

Sales experience

Excellent communication skills

Customer service dedication

Bilingual (Mandarin preferred)

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Profit sharing
• Hourly pay plus commission/bonus

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

$60,000.00 - $80,000.00 per year

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Experience in marketing financial products
• Bilingual - Mandarin preferred
• Property and Casualty license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required