Office Rep, FT

Unity Health; Searcy (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Unity Health is seeking a patient-facing Office Representative to perform front desk duties at our facility. You will greet patients, check them in, answer calls, schedule appointments, and manage records with attention to accuracy and privacy.

The role requires strong communication, efficient computer use, and basic medical terminology. Must be able to work overtime and disaster-related shifts as workload dictates, while maintaining professionalism and empathy at all times.

Qualifications

• High School graduate required.
• 1-2 years medical office experience preferred.
• Excellent verbal and written communication; typing and computer skills.
• Basic medical terminology and public relations skills.
• Good judgment; flexibility to work overtime and disaster work as required.
• Safety sensitive: NO

Responsibilities

• Greet and check patients in.
• Answer the telephone and schedule appointments.
• Maintain patient records and filing.
• Check patients out and collect payments.
• Perform related duties as assigned.

Skills

Communication skills

Typing

Computer skills

Public relations

Good judgment

Overtime flexibility

Disaster response

Education

High School diploma

Tools

Microsoft Office

Job description

• Training and Experience: 1-2 years medical office experience preferred.
• Job Knowledge: Excellent verbal and written communication skills; excellent typing and computer skills; basic medical terminology and public relations skills; evidence of good judgment; flexibility to work overtime as needed and disaster work as required by workload and/or unforeseen circumstances.
• Safety Sensitive: NO

• Education: High School graduate.
• Training and Experience: 1-2 years medical office experience preferred.
• Job Knowledge: Excellent verbal and written communication skills; excellent typing and computer skills; basic medical terminology and public relations skills; evidence of good judgment; flexibility to work overtime as needed and disaster work as required by workload and/or unforeseen circumstances.
• Safety Sensitive: NO

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as "safety sensitive." A "safety sensitive" position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a "safety sensitive" position.

Description

The office representative is responsible for greeting and checking patients in, answering the telephone, scheduling appointments, maintain patient records and filing, checking patients out, collecting payments, and other related duties as assigned.

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record and prepare and communicate appropriate reports. Requires lifting paper or boxes up to 50 pounds occasionally.