Office Receptionist

The Juris Agency; Lanark (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hands-on training

Mon-Fri schedule

Holidays off

Paid holidays

Bonus opportunities

Work-life balance

Continuing education

Job summary

Country Financial is seeking an Office Receptionist to be the friendly first contact for clients in person, by phone, and email. You will support daily office operations and work closely with agents from insurance companies.

This role includes hands-on training with opportunities to learn insurance products and agency systems, with a clear path toward becoming licensed in Property and Casualty and Life and Health, with increased pay as you advance.

Qualifications

• Strong communication and customer service skills.
• Excellent organization and multitasking abilities.
• Comfortable using computers, email, and office software.
• Professional and friendly attitude.
• Able to work independently and collaboratively.
• Marketing experience is a plus.

Responsibilities

• Greet clients in person, by phone, and email.
• Answer phones and direct calls appropriately.
• Schedule appointments and manage client follow-up.
• Process paperwork, applications, and office documentation.
• Provide excellent customer service and resolve routine questions.
• Communicate client needs with insurance companies.

Skills

Communication skills

Customer service

Organization

Multitasking

Office software

Professional attitude

Independent and collaborative

Marketing experience

Tools

Office software

Job description

Job Description

Country Financial has served its customers for the past 100 years, building relationships that extend beyond their insurance needs. We’re a positive, enthusiastic team that values flexibility, collaboration, and continued growth. We take pride in creating a welcoming environment for both our clients and employees. Here, you’ll work in a positive, enthusiastic office where your day includes welcoming clients, answering calls, coordinating appointments, and supporting the team. You’ll also have opportunities to learn insurance products and agency systems while building skills that can lead to a licensed associate agent role. Employees appreciate the positive environment, flexibility, and continued opportunities to grow.

As an Office Receptionist, you’ll be one of the first points of contact for clients in person, by phone, and through email. You’ll support daily office operations while working closely with clients and representatives from insurance companies. This role offers hands-on training and a clear path toward becoming licensed in Property and Casualty and Life and Health, with increased pay as you advance.

Build your skills in a welcoming office with a clear path toward an associate agent career.

• $18 to $22 per hour base pay, based on experience
• Paid Holidays Off
• Monday through Friday schedule with evenings and weekends off
• Hands-on training and ongoing education opportunities

Benefits

• Hands on Training
• Mon-Fri Schedule
• Bonus Opportunities
• Work-Life Balance
• Holidays Off
• Paid Holidays
• Continuing Education Opportunities
• Ongoing Training Seminars
• Performance Bonuses
• Professional Work Environment
• Equipment Provided
• Personal Workspace

Responsibilities

• Greet clients in person, by phone, and email.
• Answer phones and direct calls appropriately.
• Schedule appointments and manage client follow-up.
• Process paperwork, applications, and office documentation.
• Provide excellent customer service and resolve routine questions.
• Communicate client needs with insurance companies.

Requirements

• Strong communication and customer service skills.
• Excellent organization and multitasking abilities.
• Comfortable using computers, email, and office software.
• Professional and friendly attitude.
• Able to work independently and collaboratively.
• Marketing experience is a plus.