OFFICE PROFESSIONAL - FULL TIME

Glass Doctor; Lawton (OK); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Dental Insurance

Life Insurance

Vision Insurance

401k with Match

Job summary

Glass Doctor in Lawton, OK is hiring a receptionist/customer service professional for a Monday–Friday, 8:00–5:00 schedule. The role involves answering calls, scheduling service, handling payments, and assisting with work orders.

Starting pay is about $16 per hour, with potential to earn above $20 based on experience. We offer training, room for advancement, and a comprehensive benefits package. Resume is required for consideration; email resumes to [e-mail].

Qualifications

• A steady job history is expected and valued.
• Punctuality and reliability are essential.
• Office experience in sales/customer service is required.
• Computer literate and able to type.

Responsibilities

• Receive incoming calls in a professional manner.
• Assist with scheduling and routing of service professionals.
• Complete work orders and follow up on customer calls and issues.
• Collect payments and monitor missed payments.
• Perform other duties and cross-train as needed.

Skills

Customer service

Phone skills

Scheduling

Cash handling

Education

High School Diploma

Job description

RESUMES ARE REQUIRED FOR CONSIDERATION ****

If you are unable to upload a resume here please email resumes to [e-mail] - subject line: Resume

**** Office experience and steady job history is a requirement ****Attendance is extremely important!

At Glass Doctor, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their cars, homes, and businesses, as safe as possible. We are the BEST at what we do and we have the highest customer service rating in the industry.

Benefits/Perks

Top pay with room for advancement! STARTING pay is about $16.00 per hour BUT dependent upon experience. Well qualified applicants could start above $20 per hour. This is a career NOT a job.

We are not just looking for someone that's content answering phones and collecting the same old hourly paycheck week after week. We want someone that's driven and looking for opportunity and advancement. The ideal candidate is someone that is willing to learn and become something more than an employee. Our team is family and we take care of our own. We will train you and give you the opportunity to make a very good living as you advance in your career with us!

Benefits include:

• Monday-Friday work schedule ***** 8 - 5pm with a 1 hour lunch
• Paid Holidays
• Paid time off after first year
• Performance Incentives
• Multiple benefits (dental, life insurance, vision, D&D, 401k w/ match, etc)

Specific Responsibilities:

• Receive incoming calls in professional and courteous manner
• Assist with efficient scheduling and routing of service professionals
• Complete work orders, return customer calls, and respond/assist in resolving customer complaints
• Collect payments and follow up on missed payments
• Perform other duties as needed, which may include cross-training in related positions

What we are looking for:

• Someone with a steady job history (that can be verified) - Our employees stay with us for a long time! We want someone that is committed to building a meaningful career with us, long term. We reward loyalty and longevity!
• Punctuality - Must show up consistently and be on-time or early (even better!).
• Prior sales or customer service experience in an office is a requirement.
• Respectful/Mature/Professional personality and appearance. We are a professional work place. This is a career not just another job!

Minimum Job Requirements:

• VALID DRIVER'S LICENSE
• Computer literate and able to type. Keyboard proficiency is a must in our fast paced environment so that we can provide quick service to customers.

At the Glass Doctor of Lawton, we want our teammate’s tenure here, whether 2 years or 20 plus years, to be a positive experience and bright spot in their career.Come find out why we are the employer of choice and become part of our growing family!