Office Operations Manager （Bilingual in Korean)

Cesna Recruitment; Port Washington (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Cesna Recruitment is seeking an Office Operations Manager to oversee day-to-day operations, executive support, and event planning within the General Affairs department.

The role requires leadership of a small team, budget oversight, vendor coordination, and travel management to ensure cost efficiency and a professional workplace aligned with the brand.

Qualifications

• Bachelor’s degree required in Business Administration, Hospitality, Interior Design, or related field.
• Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management.
• Experience in hotel/banquet management or service-oriented industries is a plus.
• Strong attention to detail and refined aesthetic sense for workplace presentation.
• Excellent communication, delegation, and time management skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Bilingual Korean/English preferred.
• Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed).

Responsibilities

• Oversee day-to-day office operations and executive support within General Affairs.
• Lead administrative functions including CEO-directed errands and executive support.
• Manage budgets, spend reporting, and cost-saving initiatives.
• Supervise a small operations team with KPI tracking and development.
• Coordinate business travel, vendor relationships, contracts, and invoices.
• Plan and execute internal and external corporate events, engagements, and VIP hospitality.

Skills

Communication

Delegation

Time management

Attention to detail

Leadership

Aesthetics

Korean language

Education

Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field

Tools

Microsoft Office

Job description

The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment.

General Affairs & Office Operations

• Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through
• Optimize departmental workflow and implement process improvements
• Lead administrative functions including CEO-directed errands and executive support
• Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management
• Manage departmental budgets, monitor expenses,and develop cost-saving initiatives
• Track and report budget spending status periodically to Sr. Director
• Manage office supplies, asset control, purchasing, and inventory
• Maintain vendor relationships, review contracts, and oversee service invoices
• Coordinate business travel arrangements for employees and executives
• Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance

Event Planning & Hospitality

• Plan and execute internal and external corporate events
• Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs)
• Manage executive meetings and company-wide gatherings
• Coordinate venue booking, decor, catering, and logistics within budget
• Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed)

• Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field
• Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management
• Experience in hotel/banquet management or service- oriented industries is a plus
• Strong attention to detail and refined aesthetic sense for workplace presentation
• Excellent communication, delegation, and time management skills .
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Bilingual Korean/English preferred
• Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)