Office & Operations Manager — Auto Shop (Chicago, Onsite)

THE EMPLOYEE CONNECT; Chicago (IL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Career growth

Training and development

Team-oriented workplace

Benefits available

Permanent position

Job summary

The Employee Connect is seeking an Office Manager in Chicago, IL to lead the administrative side of a growing automotive service and collision repair operation. You will oversee daily office operations, coordinate reception and bookkeeping, and ensure smooth workflows between the shop and management.

The ideal candidate is dependable, professional, able to set priorities and solve problems quickly in a busy environment.

Qualifications

• Experience in office management, administration, or a similar supervisory role.
• Strong communication and customer-service skills.
• Excellent organization and attention to detail.
• Ability to multitask and lead in a busy environment.
• Computer and administrative skills, including standard office software.
• Dependability and a professional attitude.

Responsibilities

• Oversee day-to-day office operations and keep workflows running smoothly
• Coordinate and support reception, administrative, and bookkeeping functions
• Set priorities and assign tasks to office staff as needed
• Maintain customer service standards across phone, email, and in-person interactions
• Manage scheduling, documentation, and recordkeeping processes
• Work with management on reporting, billing follow-up, and administrative planning
• Resolve customer and internal issues quickly and professionally
• Manage office supplies, vendors, and administrative expenses
• Improve office procedures to increase accuracy and efficiency
• Serve as a reliable point of contact between the office, the shop, and management

Job description

The Employee Connect is seeking an Office Manager in Chicago, IL to lead the administrative side of a growing automotive service and collision repair operation. You will oversee daily office operations, coordinate reception and bookkeeping, and ensure smooth workflows between the shop and management.

The ideal candidate is dependable, professional, able to set priorities and solve problems quickly in a busy environment.