Office & Operations Coordinator

American Heritage Girls; Cincinnati (OH); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) retirement

Life insurance

Long-term disability

Paid time off

Paid holidays

AHG Membership

Professional development

Job summary

American Heritage Girls in Cincinnati, OH is seeking an Office & Operations Coordinator to support the national office’s daily operations in a hybrid work setting. You will oversee visitor services, budgeting, purchasing, contracts, and event logistics while coordinating with building maintenance and service providers.

The role requires 2+ years in office administration, strong MS Office skills, and the ability to manage multiple priorities.

Qualifications

• 2+ years of experience in office administration or similar role.
• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Serve as front-line contact for the office and visitors.
• Coordinate office tours and communicate closures and updates.
• Partner on day-to-day building, maintenance, and supply needs.
• Track expenses and assist with budget updates.
• Handle purchasing within budget and process checks with Finance.
• Schedule meetings and provide administrative support to staff.
• Support event logistics for approx. 12 events per year.
• Manage inventory and shipping of awards and materials.

Skills

Office administration

Multi-tasking

Communication

Microsoft Office

Shipping/Project management tools

Education

Associate or Bachelor’s degree preferred

Tools

Shipping tools

Project management tools

Job description

Our world desperately requires a generation of women who know who they are and whose they are in Christ. The AHG Program is at the forefront of this urgent need, teaching girls the incredible God-given worth that lies within them. If you would like to be part of a team helping girls to live by Biblical truths and dedicated to helping girls build self-esteem and leadership skills, then AHG invites you to apply for one of our faith-based jobs.

Who We Are

The AHG Staff consists of a group of women and men who are passionate about seeing God’s best for the rising generation of girls in America. They come from different denominations but share a common Christian faith and an ardent vision for influencing culture. The AHG national headquarters is located in Cincinnati, Ohio, and while some national staff members are Cincinnati-based, many dedicated employees work for the ministry via remote positions nationwide.

AHG offers a substantial benefits package that additionally includes 12 paid holidays, paid time off (PTO), retirement savings, flex time, an annual Staff Retreat, and an extensive one-week onboarding process that allows new employees to learn all facets of the organization. AHG’s stand-out benefit is the ability to have prayer interwoven into the workday. From daily group prayer to monthly Bible Study , AHG Staff have the opportunity to develop an intimate relationship with God through their work.

Please prayerfully consider whether your skills and calling might be a match for any of the opportunities below.

Position:Office & Operations Coordinator

Location: Cincinnati, OH

Job Id:249

# of Openings:1

Office & Operations Coordinator

American Heritage Girls

Department

Logistics

Reports To

Chief Operations Officer

Status

Full-Time

FLSA Status

Hourly, Non-Exempt

Location

AHG National Office, Cincinnati, OH, Hybrid (minimum of 3 days/week onsite)

Travel Required

Yes, regionally and/or nationally, less than 25%

Works With

AHG Staff, Vendors, Volunteers, and Visitors

None

$22.00/hour

Last Updated

10/13/2026

About Us

American Heritage Girls is a Christ-centered character and leadership development program for girls 5 to 18 years of age. AHG is dedicated to the mission of building women of integrity through service to God, family, community, and country.

Position Summary

Exhibits Christ-like servant leadership while working with Staff, Volunteers, and the General Public. The Office & Operations Coordinator keeps the organization running smoothly day-to-day. This role manages the office headquarters experience, visitor services support, and project support of the organization, and coordinates with the Systems & Support Technician to address physical building and grounds needs and vendor and service provider relationships. This role also handles administrative and financial support functions.

Key Responsibilities

Front Office & Visitor Services

• Serve as the first point of contact for the office: answer calls, welcome visitors, monitor the general inbox, and handle incoming mail and packages.
• Coordinate office tours and communicate office closures and building updates to Staff.

Facilities & Office Management

• Partner with the Systems & Support Technician as the on-site contact for day-to-day building, maintenance, equipment, and supply needs.
• Help maintain office policies and procedures and answer Staff questions about the office.

Budget & Purchasing Support

• Track office and building expenses against budget, flag variances, and provide regular updates to leadership.
• Oversee shared office costs, including departmental allocation of postage and other common expenses.
• Handle office and operational purchasing within established budget authority.
• Process checks and coordinate with the Finance team on deposits and related recordkeeping.

Administrative, Mailing & Event Support

• Schedule meetings and provide administrative and project support to Staff.
• Keep track of operations contracts and upcoming renewal dates.
• Help with event logistics, including shipping booth materials for about 12 events per year.
• Manage inventory and shipping of awards, recognition items, start-up boxes, and marketing materials.
• Adherence to Employee Handbook policies.
• Participation in weekly vision casting meetings, daily prayer, and monthly Bible studies.
• Periodically lead prayer during meetings.
• Other duties as assigned.

Qualifications

Faith & Ministry Requirements

• Passion for serving God in the AHG Ministry.
• Agreement with the AHG Statement of Faith and Staff Commitment to AHG Ministry Values.
• Must exhibit and maintain a strong relationship with Christ and a positive faith attitude.
• Works toward and champions a healthy Staff culture.
• Regularly prays for the AHG Ministry.

Knowledge, Skills, & Abilities

• Associate or Bachelor’s degree preferred; equivalent work experience considered.
• 2+ years of experience in office administration, operations, or a similar role; nonprofit experience a plus.
• Organized and able to juggle multiple priorities.
• Comfortable with Microsoft Office (Word, Excel, Outlook, Teams); experience with shipping or project management tools a plus.
• Friendly, professional communicator who follows through and handles confidential information with discretion.
• Warm and service-minded; motivated by supporting a mission-driven team.

Youth Safety & Screening Requirements

• Must be able to meet the requirements of Adult Membership and maintain an active Adult Membership in AHG at all times during employment.
• Successful completion of a criminal background check prior to start and periodically thereafter.
• Completion of required child protection and abuse-prevention training within 7 days of hire.
• Adherence to all organizational policies on appropriate interactions with youth.

Physical Requirements & Work Environment

• Ability to, on occasion, walk long distances and/or stand for long periods of time and lift up to 25 lbs.
• Prolonged periods sitting at a desk or working at a computer.
• Travel regionally and/or nationally, less than 25%.

Pay: $22.00 / hour

• Optional health, dental, and vision coverage
• 403(b) retirement plan eligibility immediately, employer-match eligibility after 1 year
• AHG-provided life insurance and long-term disability
• Paid time off
• Up to 12 paid holidays based on work hours
• Christmas Day-New Years Day paid holiday
• Paid AHG Membership
• Professional Development

American Heritage Girls is a Christian ministry. All staff are expected to affirm the AHG Statement of Faith and the Staff Commitment to AHG Ministry Values.

This job description is not an exhaustive list of duties and may be revised at any time. It does not constitute an employment contract.