Medical Program Assistant Associate

Wisconsin Department of Corrections; Fond du Lac (WI); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Vacation/personal time

Health insurance

Pension plan

457 retirement plan

Public Service Loan Forgiveness

Well Wisconsin Program

Employee Assistance Program

Job summary

Wisconsin Department of Corrections seeks a Medical Program Assistant - Associate to support supervisory, professional, and administrative staff with record maintenance, medical file handling, and correspondence tasks. The role requires accurate data processing, strong attention to detail, and reliable daily performance in a busy environment.

Responsibilities include assembling medical records, preparing utilization reports, and handling communications.

Qualifications

• Experience with modern office methods and procedures.
• Ability to maintain accurate records and handle data processing tasks.
• Strong customer service and detail-oriented skills.

Responsibilities

• Maintain personnel and business records.
• Assemble medical records and prepare correspondence.
• Prepare service utilization reports and handle typing, filing, and calls.

Skills

Office procedures

Record keeping

Customer service

Data entry

Tools

Microsoft Office

Google Workspace

Job description

Position Summary

Medical Program Assistant - Associate is responsible for providing program assistance to supervisory, professional, and administrative staff. His/her/their responsibilities will include the maintenance of records of personnel and business transactions, assembling medical records, preparation and handling of incoming and outgoing correspondence using computers and word processing software, preparation of service utilization reports, typing, filing, telephone calls, and other duties as assigned.

Salary Information

This position is in pay schedule/range 02/11 with a starting pay rate of $25.04/hour, plus excellent benefits. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required.

Benefits

• Substantial leave time including at least 3.5 weeks of vacation/personal time, nine paid holidays, and ample accrued sick time that rolls over each year.
• Insurance: Excellent and affordable health, dental, vision, and life insurance.
• An exceptional pension plan with employer match and lifetime retirement payment
• An optional tax advantaged 457 retirement savings plan
• DOC is a qualifying employer for the Public Service Loan Forgiveness program.
• The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
• Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• More information about State of Wisconsin benefits.

Job Details

Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.

The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.

Qualifications

Minimally qualified applicants will have experience using modern office methods and procedures, record keeping practices, using various filing systems and methods, data processing techniques, experience utilizing computers and related software (e.g. Microsoft Office products, Google products), experience providing customer service, and the ability to perform detail oriented tasks.

Special Requirements

Must maintain certification in BLS by the American Heart Association and training in the use of the AED and have the ability to perform BLS and/or first aid to prevent loss of life and relieve suffering until appropriate care arrives.

Questions can be directed to Adriana Sierra, Human Resources Specialist – Senior, at [e-mail].

Deadline to Apply

Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: February 17, 2027 at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays.

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