Office Operations Assistant Pediatrics

Ascension; Pensacola (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

403(b) retirement plan matching

Paid time off & holidays

Tuition reimbursement

Employee Assistance Program

Descripción de la vacante

Ascension Sacred Heart Medical Clinic in Pensacola, FL is seeking a Patient Services/Administrative Specialist for the Day Shift, Full-Time. You will warmly greet patients, manage appointments, verify insurance details, and handle billing tasks to ensure seamless clinic operations.

The role emphasizes strong customer service, accurate data entry, and collaboration with a clinical team to support high-quality pediatric care.

Formación

• High School diploma equivalency or 1 year of relevant experience required.
• One year of experience in a Medical Clinic or Medical Group setting preferred.
• Experience with Medical Insurance, Pre-Authorizations, and Authorizations is preferred.

Responsabilidades

• Greet and check-in/check-out patients and visitors, ensuring a positive first impression.
• Schedule, confirm, and manage patient appointments and requests for medical records.
• Verify patient demographics and insurance details, including obtaining pre-authorizations and authorizations.
• Enter and review daily charges, manage co-pays and deposits, and reconcile daily reports.
• Provide administrative support to the clinical team to keep the office running smoothly.

Conocimientos

Customer service

Appointment management

Medical insurance coordination

Billing & payments processing

Administrative support

Educación

High School diploma equivalency or 1 year of applicable experience

Descripción del empleo

• Facility: Ascension Sacred Heart Medical Clinic
• Specialty: Pediatrics
• Schedule: Day Shift | Full-Time

Your future role at a glance

• Location: Pensacola, FL
• Facility: Ascension Sacred Heart Medical Clinic
• Specialty: Pediatrics
• Schedule: Day Shift | Full-Time

How you’ll make an impact in this role

• Warmly greet and check-in and check-out all patients and visitors, handling necessary documentation and ensuring a positive first impression.
• Expertly manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases.
• Carefully manage and verify patient demographic and Medical Insurance details, including obtaining all required Pre-Authorizations and Authorizations to ensure continuity of care.
• Accurately enter and review daily charges for patient services and manage co-payments, deposits, and daily report reconciliations to maintain financial integrity.
• Provide essential administrative support to your colleagues, helping to keep our office running smoothly and efficiently so the clinical team can focus on care.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration:

• Required Credential(s):
• None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• At least one year of experience in a Medical Clinic or Medical Group setting.
• One or more years of experience with Medical Insurance, Pre-Authorizations, and Authorizations.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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