Office Operations Assistant

State of West Virginia; West Virginia; On-site; USD 35,000 - 52,000; Full time

Job summary

State of West Virginia is seeking a clerical staff member in the Division of Corrections to perform full‑performance level clerical work under supervision. The role includes direct inmate contact, handling phones, maintaining logs, and creating forms and documents for the department.

Responsibilities also include requisitioning supplies, maintaining accurate records, coordinating with designated personnel on inmate matters, and assisting in security posts as needed.

Qualifications

• Proven clerical experience preferred
• Ability to answer phones and take messages accurately
• Maintain daily logs and records for department functions
• Prepare forms and documents as required
• Assist in security post as needed

Responsibilities

• Answer phones and take messages for the department.
• Maintain daily logs and accurate records of inmate-related activities.
• Prepare and process forms and documents for daily operations.
• Requisition and order office supplies as needed.
• Assist in security post when required.

Skills

Clerical skills

Phone handling

Record keeping

Education

High school diploma

Job description

Under general supervision, performs full-performance level clerical work. Direct inmate contact. Answers phones and takes messages; performs clerical work for the full function of a department or unit; responsible for maintaining a daily log; creates various forms and documents; taking and delivering messages; maintains accurate records; contacts designated personnel regarding inmates; requisitions and orders supplies. Performs related work as required. Assist in security post as needed.

• In accordance with SPB 3088 effective 10/7/23, $5000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Pay Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088)
• Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service.
• If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless transferring to another CVPF.

Training: Graduation from a standard high school or the equivalent.

Division of Corrections: Probationary period 6 months.