- Location 1 Convoy Drive,Springfield, MO, 65802,United States
- Employee Type Non-Exempt
Contact information
Description
Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ‑like character and to integrate their faith into their work and interactions.
Ministry Function:
The Office of the President Assistant supports the ministry of Convoy of Hope by providing comprehensive administrative, organizational, and logistical support to the Executive Assistant - CEO/President and Vice President–Partner Relations. This position plays an important role in ensuring these executives receive proactive, thorough, and detailed administrative support by assisting with daily responsibilities, coordinating schedules and logistics, preparing materials, managing information, and providing consistent follow‑through on assigned tasks and projects.
Essential Duties and Responsibilities:
- Provides comprehensive administrative support to the Executive Assistant in carrying out responsibilities related to supporting the CEO/President and Vice President–Partner Relations.
- Coordinates meeting logistics, including scheduling, gathering information, preparing materials, and organizing resources.
- Assists with coordinating executive travel arrangements, itineraries, lodging, transportation, and other logistical needs.
- Formats and distributes correspondence, mailed gifts, and other materials as requested.
- Maintains organized electronic and physical filing systems and ensures important documents and information are accessible and properly maintained.
- Assists with expense reporting, budget documentation, invoice processing, and tracking of administrative expenditures.
- Helps manage incoming requests, communications, and information flow to ensure timely responses and appropriate follow‑through.
- Coordinates logistical needs for guests, donors, partners, and other visitors meeting with or interacting with the CEO/President and Vice President–Partner Relations.
- Maintains accurate and timely records of donor and partner interactions, meetings, communications, and other relevant activities in Salesforce.
- Assists with organizing, maintaining, and updating contact information, distribution lists, records, and other administrative databases, including Salesforce.
- Maintains confidentiality and exercises sound judgment when handling sensitive information, communications, donor relationships, and executive matters.
- Provides administrative support for special projects, research, and assignments related to the Office of the President as directed by the Executive Assistant.
- Fulfills all other duties as assigned.
Required Knowledge, Skills, and Abilities:
- Two years’ experience in administrative duties, office coordination, or related is required. A bachelor’s degree in a related field is preferred; a high‑school diploma or equivalent is required.
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Strong interpersonal and relational skills with the ability to work effectively across departments and with individuals at all levels of the organization.
- Demonstrated initiative, problem‑solving ability, attention to detail, and follow‑through.
- Ability to anticipate needs, work independently within established direction, and exercise sound judgment.
- Ability to maintain confidentiality and appropriately handle sensitive information.
- Flexibility and willingness to adapt to changing priorities and organizational needs.
- Ability to work collaboratively while also taking ownership of assigned responsibilities.
- Strong customer service orientation and a commitment to providing excellent support to internal and external constituents.
- Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed.
- Possesses the ability to maintain strict confidentiality and appropriately handle sensitive information with discretion.
Organizational Values & Ministry Participation Requirements:
- As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organization's religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis.
- Demonstrates cultural awareness, humility and an ability to learn from international colleagues to strengthen global collaboration.
- All team members are expected to contribute to the successful coordination and delivery of major organizational events (IWD, etc), working cooperatively across working groups as needed.
- Attends and actively participates in COH At Home Week meetings and activities as a required responsibility to the organization and fellow team members.
- Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry.
- Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.
Supervisory Responsibilities:
This position has no supervisory responsibilities at this time.