OFFICE OF LICENSING CERTIFICATION AND REGULATION TRAINER

Arizona Department of Administration; Phoenix (AZ); Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Remote work option within Arizona

Job summary

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an Office of Licensing, Certification and Regulation Trainer to join our team in Phoenix. This role develops policies and training for developmental home licensing and HCBS certification, and provides training to vendor agencies.

Remote work within Arizona may be available; the position emphasizes policy development, training delivery, and ensuring compliance with state and federal regulations.

Qualifications

• Bachelor's degree and relevant licensing experience.
• Experience writing policies and procedures and developing training.
• Experience with the Division of Development Disabilities is desirable.

Responsibilities

• Develop policies, procedures and training for Developmental Home Licensing.
• Train and provide technical support to vendor agencies.
• Develop policies and training for HCBS certification.
• Maintain and update OLCR forms and develop new forms.

Skills

Verbal & written communication

Training delivery

Critical analysis

Interpersonal relations

Group facilitation

Microsoft Office

Time management

Education

Bachelor's degree

Job description

DEPARTMENT OF ECONOMIC SECURITY

OFFICE OF LICENSING CERTIFICATION AND REGULATION TRAINER

Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $50,000.00 - $52,000.00

Grade: 19

Closing Date: October 9, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view 'Our DES' video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Office of Licensing, Certification and Regulation Trainer. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remote in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Developing and writing policies, procedures and training pertaining to the Developmental Home Licensing.
• Training and providing technical support to vendor agencies.
• Developing and writing policies, procedures and training pertaining to HCBS certification.
• Maintaining and updating OLCR forms and developing new forms as necessary.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Federal and State laws and regulations governing HCBS certification and developmental home licensing.
• Training and presentation methods.
• Licensing procedures like developmental home licensing procedures or foster care licensing.
• Division of Developmental Disabilities developmental home program.

Skills In:

• Verbal and written communication.
• Training delivery.
• Critical Analysis and interpersonal relations.
• Facilitation of group interaction.
• Utilizing Microsoft Products including Word, Excel and Outlook.
• Time management and organization.

Ability to:

• Develop written policies and procedures.
• Formulate, interpret and explain rules, regulations, and policies.
• Analyze information, identify problems and develop solutions.
• Work independently with general supervision and prioritize and multi-task.

Selective Preference(s):

The ideal candidate for this position will have:

• A Bachelor's degree and experience related to developmental home licensing or foster care licensing. Experience writing policies and procedures and developing training is preferred. Experience working with the Division of Development Disabilities is desirable.

Pre-Employment Requirements:

• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Wendy Browning at 480-273-9918 or [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting 480-273-9918 or [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.

Advertised: 02 Oct 2026 US Mountain Standard Time
Applications close: 09 Oct 2026 US Mountain Standard Time