Office Manager – Study Abroad Business Support

Austincc; Fayetteville (AR); On-site; USD 36,000 - 44,000; Full time

Job summary

University of Arkansas seeks an Office Manager for Study Abroad & International Exchange to oversee daily operations and ensure a professional, well-organized environment in Fayetteville.

The role requires strong communication, teamwork, and customer service skills. You will manage travel compliance, scholarships, contracts, HR onboarding, and office maintenance while supporting outreach and events.

Qualifications

• Bachelor's degree in public administration, general business, or a related field.
• Three+ years of professional or administrative experience.
• Experience with Workday, Starfish, Razorbuy, and Terra Dotta Risk Management Tool.
• Experience using databases and Excel spreadsheets.

Responsibilities

• Analyze and manage the international travel registry per policies.
• Oversee scholarships and funding opportunities including promotional activity and disbursement.
• Support contract and MOU processes for study abroad programs.
• Answer calls and emails from students, parents, faculty, and staff.
• Monitor office supplies and ordering for stationery, furniture, and electronics.
• Coordinate trainings for new office employees.
• Assist new employees with employment paperwork with GSIE HR.
• Ensure the office is well-maintained, safe, and clean.
• Monitor peer advisors to ensure task focus.
• Support outreach, marketing and event initiatives.

Skills

MS Office

Analytical skills

Communication skills

Discretion with records

Education

Bachelor's degree

Tools

Workday

Starfish

Razorbuy

Terra Dotta

Job description

You are viewing a preview of this job. Log in or register to view more details about this job.

Office Manager - Study Abroad Business Support

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The Office Manager supports the daily operations of the Office of Study Abroad & International Exchange. This position requires superior verbal and written communication competencies, the ability to thrive in a team-oriented environment, and excellent customer service skills when engaging with prospective and current students. The ideal candidate is a problem-solver, service-oriented, a quick-learner, and organized.

• Analyze and manage the international travel registry, ensuring full compliance with international travel policies and regulations.
• Oversee scholarship and funding opportunities for students participating in study abroad programs, including promotional activity, the application process, and award disbursement.
• Support the contract and memorandum of understanding processes for University of Arkansas-administered study abroad programs.
• Answering and directing telephone calls and emails from students, parents, faculty, and staff to appropriate departments or individuals.
• Monitor office supplies and manage the ordering process for new stationery, furniture, appliances, and electronics as necessary.
• Coordinating and facilitating trainings for new office employees
• Assisting new office employees with their employment paperwork in collaboration with GSIE Human Resources.
• Ensuring the office is well-maintained, safe, and clean, including overseeing repairs and maintenance of appliances and office equipment.
• Monitoring peer advisors to ensure that they stay on task with their responsibilities.
• Support the office with outreach, marketing and event initiatives

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

The formal education equivalent of a bachelor's degree in public administration, general business, or a related field

Preferred Qualifications:

• At least three years of professional or administrative experience
• Experience with University of Arkansas Workday system, Starfish, Razorbuy, and Terra Dotta Risk Management Tool
• Experience using databases and Excel spreadsheets

Knowledge, Skills & Abilities:

• Knowledge and experience with the Microsoft Office Suite
• Strong analytical and communication skills
• Demonstrated ability to maintain a professional demeanor and work discreetly with confidential records and information

Salary Information:

39,930.00

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Melissa Erwin
Assistant Dean of Financial Affairs
[e-mail]