Office Manager & Sales Support Coordinator

Mastercard; New Germany (MN); Hybrid; USD 45,000 - 67,000; Full time

Benefits offered by this job

Flexible and hybrid work

Mentoring and coaching

International learning opportunities

Career growth in a global company

Job summary

Mastercard in Frankfurt, Germany is seeking an Office Manager & Sales Support Coordinator to be at the heart of the Germany team, supporting senior leaders and account management colleagues. You’ll coordinate multiple projects, manage office operations, and help deliver initiatives that strengthen relationships with major partners.

The role blends administrative excellence with business operations, requiring organization, proactive communication, and a collaborative approach.

Qualifications

• Recent graduate or early-career professional with a degree in business, economics, management, communications, or related field
• Naturally organized with ability to manage multiple priorities simultaneously
• Curious, proactive, and eager to learn
• Strong communicator who enjoys working with different people and teams
• Detail-oriented while keeping the bigger picture in mind

Responsibilities

• Support growth with account management on customer initiatives, business reviews, and strategic projects
• Coordinate activities across Mastercard and multiple teams
• Prepare reports, analyses, business updates, and customer meeting materials
• Track actions and deliverables to ensure execution
• Lead initiatives to improve efficiency and workplace services
• Support budgeting, procurement, invoicing, and business administration processes
• Act as Health & Safety Lead and coordinate training and continuity activities

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Office Manager & Sales Support CoordinatorShape the Future of Commerce. Grow Your Career from Day One.At Mastercard, we power an inclusive digital economy that benefits everyone, everywhere. Every day, billions of people, businesses, governments, and communities rely on our technology, innovation, and partnerships to move money securely and seamlessly around the world.Join our Frankfurt team and become part of a global company where your ideas matter, your work creates impact, and your career can grow in countless directions.This role is much more than traditional office management. It is a unique opportunity to work at the heart of Mastercard's Germany business, supporting senior leaders, collaborating with account management teams, and helping deliver initiatives that shape relationships with some of Germany's most important financial institutions and corporate partners.If you're organized, curious, proactive, and eager to build a career in an international technology company, we would love to hear from you.

Why Mastercard?

At Mastercard, you'll join a company where technology, innovation, and purpose come together.

• A global technology leader operating in more than 200 countries and territories
• Financial services, digital payments, cybersecurity, data, and innovation
• Senior business leaders and customer-facing teams
• Cross-functional projects with colleagues from Germany, Europe, and across the world
• A culture built on inclusion, growth, collaboration, and continuous learning

What You'll Do

As Office Manager & Business Coordinator, you'll be a key member of Mastercard's Germany team and play an important role in ensuring both our people and our business can operate at their best. You will:

Support Business Growth

• Work closely with our Account Management team on customer initiatives, business reviews, presentations, and strategic projects
• Help coordinate activities involving multiple teams and stakeholders across Mastercard
• Support reporting, analyses, business updates, and customer meeting preparations
• Track actions, priorities, and deliverables to ensure successful execution
• Gain insight into how Mastercard manages customer relationships and drives business growth

Drive Operational Excellence

• Take ownership of key office operations and help create an outstanding workplace experience
• Coordinate suppliers, vendors, workplace services, and facility-related activities
• Support budgeting, procurement, invoicing, and business administration processes
• Lead initiatives that improve efficiency, employee experience, and workplace services

Lead Workplace & Health & Safety Activities

• Act as Health & Safety Lead for our Frankfurt office
• Help create a safe, compliant, and welcoming workplace environment
• Partner with colleagues across Human Resources, Workplace Services, and Facilities
• Coordinate training, communications, and business continuity activities

What You'll Learn

• Business operations and project coordination
• Stakeholder management and executive communication
• Customer-facing commercial environments
• Procurement and budget management
• Health & Safety leadership
• Business continuity planning
• Cross-functional collaboration in a global organization

Most importantly, you'll gain visibility into how a global technology company operates and build relationships with colleagues across Mastercard's international network.

What Makes You Successful

We're less interested in what you've already done and more interested in what you can become. You might be a great fit if you are:

• A recent graduate or early-career professional with a degree in business, economics, management, communications, or a related field
• Naturally organized and able to manage multiple priorities simultaneously
• Curious, proactive, and eager to learn
• Comfortable taking ownership and solving problems independently
• A strong communicator who enjoys working with different people and teams
• Detail-oriented while keeping the bigger picture in mind
• Interested in business operations, project coordination, customer engagement, or commercial organizations

Experience in administration, office management, project coordination, hospitality, student organizations, internships, or similar activities is beneficial, but not essential.

What We Offer

• A meaningful role with real responsibility from day one
• Exposure to Mastercard's Germany leadership team and commercial organization
• Access to world-class learning and development opportunities
• Mentoring and coaching from experienced professionals
• Opportunities to build an international network
• Flexible and hybrid ways of working
• A collaborative, diverse, and inclusive culture
• Competitive compensation and benefit

The Mastercard Difference

At Mastercard, you won't just support a business. You'll help enable the technologies, partnerships, and innovations that connect people, businesses, and communities around the world. If you're looking for a role where you can learn, contribute, build relationships, and create impact from the start of your career, we'd love to meet you. Start your journey with Mastercard and help unlock priceless possibilities for all.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.