Office Manager / Receptionist

ATG Entertainment Limited; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

401k Match

Paid Vacation

Volunteer Days

Event Invitations

Job summary

ATG Entertainment is seeking an Office Manager / Receptionist to join our New York head office. You will sit at reception, ensure a welcoming environment, handle mail and deliveries, and support HR onboarding as well as office operations.

You will coordinate with IT, facilities, and vendors to maintain a smooth, engaging workplace and reinforce the company culture through internal communications.

Qualifications

• Outstanding organizational and time-management skills with the ability to prioritize.
• Excellent attention to detail and accuracy in tasks.
• Strong communication skills with colleagues and visitors at all levels.
• Creative and proactive problem solving in a fast-paced environment.
• Resilient, flexible, and capable of working independently or in a team.
• Ability to handle pressure and meet deadlines while maintaining quality.
• Proficiency in Microsoft Office to support reporting and tracking.

Responsibilities

• Serve as the first point of contact for visitors with a professional, welcoming impression.
• Answer and route calls; manage mail, deliveries, and guest notifications.
• Track invoices and create Purchase Orders in D365; deposit checks as needed.
• Order and manage office supplies; coordinate with Finance on invoices and expenses.
• Liaise with building management and vendors for safety, maintenance, and services.
• Manage conference room calendar and ensure rooms are meeting-ready.
• Support HR onboarding processes, including badges and desk setup.
• Maintain cleanliness and order throughout the office.
• Keep internal communications current; reinforce ATG culture.
• Assist with planning and execution of company-wide events.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Problem solving

Resilience

Adaptability

MS Office

Tools

Microsoft Office Suite

Job description

POSITION: Office Manager / Receptionist

LOCATION: Film Centre Building NYC

HOURS: Full-Time - In Office

ABOUT THE POSITION

This role is based at ATG Entertainment North America's head office at Film Centre Building in New York City, where you'll report to the Vice President of Human Resources - North America. As the Office Manager, you will sit at Reception and will be responsible for maintaining a welcoming, orderly, and functional office for ATGE corporate staff and visitors alike. Beyond day-to-day office operations, you will play a key role in shaping how employees experience ATG's culture by keeping internal communications current and engaging.

KEY RESPONSIBILITIES

Office Manager - Receptionist

• Serve as the first point of contact for all visitors, delivering a professional and welcoming experience.

• Answer the general office phone line, responding to inquiries and transferring callers to the appropriate contacts.

• Receive and scan mail and packages, distributing them to the appropriate teams and notifying recipients of deliveries and guests.

• Track invoices and create Purchase Orders in D365 for invoice payment; deposit checks as needed.

• Order, track, and manage office supplies and pantries; work with Finance to manage office-related invoices and expenses.

• Serve as the main point of contact with office building management, including safety and security, temperature control, and building maintenance.

• Liaise with office contractors, including but not limited to IT support, cleaning, shipping, and office equipment vendors.

• Manage the conference room calendar, including bookings and approvals, and maintain rooms in a meeting-ready state.

• Partner with HR to support new employee onboarding, including access badges and desk setup.

• Maintain general cleanliness and order throughout the office.

Communications:

• Keep office-wide communications current and engaging, helping to reinforce and build ATG's culture.

• Liaise with various teams across the business to support the delivery of internal communications.

• Partner with HR and leadership to share company news, updates, and announcements with corporate staff.

Corporate event planning and execution

• Assist with the planning and execution of various company wide events.

EXPERIENCE and SKILLS:

We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities, and experience below, we encourage you to apply.

• Outstanding organizational and time-management skills, with the ability to prioritize workload effectively.

• Excellent attention to detail.

• Strong communication skills, with the ability to deal effectively with people at all levels, inside and outside the business.

• Creative and innovative thinking in relation to problem-solving.

• Resilience and the ability to work proactively on one's own initiative and effectively as part of a team.

• Flexible, adaptable, and willing to go above and beyond.

• The ability to work well under pressure, with a proven ability to manage and meet conflicting deadlines.

• Proficiency in Microsoft Office Suite to support reporting, budgeting, and task tracking.

BENEFITS:

• Medical, Dental and Vision Insurance

• Flexible Spending Accounts

• Life Insurance

• 401k Match

• Paid Vacation, Sick and Volunteer Days off

• Invitations to events

ATG Entertainment: Passion Behind Performance

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, modern live music arenas, studio theatres, cinemas and conference spaces. ATG Entertainment own, operate or program 73 of the world’s most iconic venues across the UK, the US and Continental Europe entertaining over 18 million audience members each year.

Through our in‑house Production companies and working closely with third-party top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also operates a leading ticketing platform processing more than 18 million tickets each year for musicians, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 55 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. Learn more about ATG Entertainment, visit www.atgentertainment.com/