Office Manager / Receptionist

Resolution Group; Indianapolis, Northern (IN, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Resolution Group, Inc. (RGI) seeks an organized Office Manager / Receptionist to support daily operations at their Indianapolis headquarters. You will greet visitors, manage calls and mail, coordinate meetings, and oversee office supplies and vendor relations.

You will also assist leadership with documents, onboarding, and internal communications while maintaining a professional, welcoming environment. Strong organizational skills and MS Office proficiency are essential.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• 2–3 years of experience in administrative, office management, or receptionist role.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills with attention to detail and ability to multitask.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience supporting multiple departments or coordinating vendors is a plus.

Responsibilities

• Greet visitors and manage phone calls, mail, and deliveries.
• Coordinate day-to-day office operations for an organized workplace.
• Schedule meetings, manage conference rooms, and assist with events.
• Monitor supplies, coordinate purchases, vendors, and maintenance.
• Prepare correspondence, reports, and presentations for leadership.
• Support onboarding logistics for new employees.
• Assist with internal communications and office records.
• Maintain a clean, professional reception and common areas.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Administrative support

Education

High school diploma or equivalent

Associate's degree in Business Administration/Office Administration or related field

Tools

Microsoft Office Suite

HRIS/ERP systems

Job description

Prepared by: Mari Encarnacion, HR Generalist

Overview

Resolution Group, Inc. (RGI) is seeking an organized, customer-focused Office Manager / Receptionist to support the daily operations of our Indianapolis headquarters.

Job Description

Duties & Requirements

• Serve as the first point of contact by greeting visitors, answering and directing phone calls, and handling incoming mail and deliveries.
• Coordinate day-to-day office operations to ensure an organized and efficient workplace.
• Schedule meetings, manage conference rooms, maintain office calendars, and assist with company events.
• Monitor office supply inventory and coordinate purchases, vendor relationships, and facility maintenance.
• Provide administrative support to leadership and multiple departments, including preparing correspondence, reports, presentations, and other documents.
• Assist with onboarding logistics by preparing workspaces and coordinating office resources for new employees.
• Support internal communications, administrative projects, and office records while helping maintain company policies and procedures.
• Foster a positive office environment by ensuring the reception area and common spaces remain clean, organized, and professional.

Job Requirements

• High school diploma or equivalent required; Associate's degree in Business Administration, Office Administration, or a related field preferred.
• Minimum of 2–3 years of experience in an administrative, office management, or receptionist role.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Experience supporting multiple departments, coordinating vendors, or working with HRIS, ERP, or office management software is a plus.