Office Manager - Optical experience required

EyeCare Partners; Middletown (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Office Manager where you'll lead a dedicated team in delivering exceptional patient care. This role emphasizes a patient-centered approach, driving sales and profitability while managing daily operations. You'll enhance team productivity through effective training and scheduling, ensuring compliance with industry regulations. With a focus on customer service and leadership, this position offers the chance to make a significant impact in a dynamic healthcare environment. If you're looking for a rewarding opportunity to grow and lead, this is the perfect fit for you.

Benefits

Full Benefits Package - Medical, Vision, Dental, and Life Insurance

401k + Employer Matching

Paid Time Off and Holidays

Competitive Pay + Bonus

Optical Education Reimbursement

Paid Maternity Leave

Qualifications

• Management experience in an optical or healthcare setting is preferred.
• Strong customer service and leadership skills are essential.

Responsibilities

• Manage daily office operations and support staff to success.
• Drive sales and profitability through excellent patient experiences.
• Oversee HR functions including recruitment and performance reviews.

Skills

Management experience

Customer service skills

Leadership skills

Critical thinking

Technological proficiency

Communication skills

Education

High School Diploma or GED

Associates or Bachelor’s in Business or Healthcare Management

ABO and NCLE certifications

Tools

Microsoft Office

Optical systems

Job description

Office Manager - Optical experience required

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our network includes over 300 ophthalmologists and 700 optometrists across 18 states and 80 markets, dedicated to enhancing vision and improving lives. Based in St. Louis, Missouri, we operate more than 650 practice locations. For more information, visit www.eyecare-partners.com.

Job Title: Office Manager - Optical experience required

Company: Clarkson Eyecare

Location: Middletown, NJ

Perks

• Full Benefits Package - Medical, Vision, Dental, and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Holidays
• Competitive Pay + Bonus
• Optical Education Reimbursement
• Paid Maternity Leave

Hours

• Full Time

Requirements

• Management experience
• Experience working in eyecare/optical preferred
• High School Diploma or GED
• Favorable background check
• Strong customer service and leadership skills
• Willingness to learn and grow

Essential Functions

• Manage daily office operations including scheduling, meetings, reports, inventory, supplies, and training
• Lead and support staff to success
• Communicate effectively with patients, staff, and management
• Handle inquiries via phone, email, and in person

Formal Job Description

Section 1: Job Summary

The Office Manager is a proactive leader with strong business acumen, focused on developing a patient-centered, goal-oriented team. Responsible for delivering a world-class Total Patient Experience that maximizes retail sales and supports medical needs, overseeing sales, profitability, team support, merchandising, inventory, training, and safety. A licensed Office Manager must hold a State Optician’s License where required.

Section 2: Duties and Responsibilities

• Drive sales and profitability through Total Patient Experience (TPE)
• Build relationships with doctors and serve as liaison
• Enhance productivity via training, scheduling, and efficiency
• Manage HR functions including recruitment, performance reviews, and coaching
• Enforce policies, supervise staff, and ensure compliance
• Implement TPE strategies to improve customer experience
• Guide staff on optical equipment, medical charts, insurance, and product selection
• Maintain facility standards and safety compliance
• Oversee financial policies and daily operations

Section 3: Patient Population Served

All ages, races, and genders.

Section 4: Education, Licensure & Certification

• High school diploma or GED required
• Associates or Bachelor’s in Business or Healthcare Management preferred
• ABO and NCLE certifications preferred

Section 5: Experience Requirements

• Optical management experience preferred
• Industry experience beneficial
• Background check clearance required

Section 6: Knowledge, Skills, and Abilities

• Professional appearance and conduct
• Critical thinking and customer focus
• Technologically adept and detail-oriented
• Strong communication and organizational skills
• Proficiency in Microsoft Office and optical systems
• Knowledge of regulations including HIPAA

Section 7: Supervisory Responsibilities

• Supervise office staff, participate in hiring, training, performance appraisals, and disciplinary actions

Section 8: Physical Demands

Includes lifting, bending, walking, and sitting, with specific time percentages and weight limits provided.

Work environment is a typical office/clinical setting, with occasional travel. Equipment used includes standard office technology and optical devices. PPE is used as per safety protocols.

If assistance is needed, contact [phone]. Only applications submitted through the website are considered. EyeCare Partners is an equal opportunity employer.