Office Manager - Market Operations

Jones Lang LaSalle Incorporated; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle is seeking an Office Manager, Market Operations for Capital Markets in Atlanta, GA. In this senior role, you will lead and scale office operations, supervise Production Associates and Design staff, and partner with executives to drive efficiency and strategic execution in high-profile real estate deals.

You will own budgeting, vendor analysis, talent recruitment coordination, and critical reporting.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of 5 years' experience supporting Executives in senior-level roles.
• Strong written and verbal communication skills with excellent spelling and organizational abilities.
• Detail-oriented with ability to handle multiple tasks in a fast-paced environment.
• Ability to work independently while maintaining a collaborative team attitude.
• Demonstrated ability to meet tight deadlines and adapt to changing priorities.
• Self-starter capable of working without day-to-day supervision.

Responsibilities

• Supervise and lead a team of support staff for Capital Markets operations.
• Manage budget and operating expenses for the team with detailed expense analysis.
• Oversee internal recruiting and act as strategic partner with HR for the Capital Markets team.
• Manage report retrieval processes in company sales system (Capforce).
• Process Confidentiality and Listing Agreements, and coordinate licensing/education efforts.
• Maintain offices and file retention systems; ensure compliance with guidelines.
• Support senior leadership with strategic initiatives and cross-functional collaboration.

Skills

People management

Budget management

Recruiting coordination

Strategic operations

Executive support

Communication

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Capforce

HRIS systems

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Office Manager, Market Operations - Capital Markets

What this job involves:

Lead operations and office activity for JLL's Capital Markets group in the Atlanta and Nashville markets as Office Manager, Market Operations. You'll partner directly with Office Leadership to drive organizational effectiveness and team success. This senior leadership role combines people management, budget/P&L oversight, and strategic operational excellence while supervising support staff including Production Associates and the Graphic Design team. You'll play a critical role in supporting high-profile real estate deal processes, while overseeing internal recruiting and serving as a key business partner with Human Resources. This position offers the opportunity to impact Capital Markets operations at the executive level, ensuring seamless execution of complex transactions while maintaining the infrastructure that supports one of JLL's most dynamic business units.

What your day-to-day will look like:

• Supervise and lead a team of support staff including Production Associates and Design team members for Capital Markets operations
• Manage budget and operating expenses for team of employees while conducting detailed analysis of expenses by producer, client, and vendor
• Oversee internal recruiting process and act as strategic business partner with Human Resources for the Capital Markets team
• Manage report retrieval processes company sales system (Capforce)
• Process Confidentiality Agreements and Listing Agreements while organizing real estate licensing and continuing education efforts
• Maintain office filing systems, oversee off-site storage maintenance, and ensure compliance with file retention guidelines
• Other duties as assigned

Required Qualifications:

• Bachelor's Degree or equivalent experience required
• Minimum of 5 years' experience supporting Executives in senior-level roles
• Strong communication skills, both written and verbal, with excellent spelling and organizational capabilities
• Must be detail-oriented with ability to handle multiple tasks simultaneously in extremely fast-paced environment
• Ability to work independently while maintaining collaborative team player attitude
• Demonstrated ability to work under tight deadlines and adapt to changing priorities
• Must be self-starter capable of working without day-to-day supervision

Preferred Qualifications:

• Previous related experience in financial or real estate services industries
• Intermediate working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint - Office 2010 version or higher)
• Experience with budget management and expense analysis
• Knowledge of real estate licensing requirements and continuing education processes
• Experience coordinating with IT for equipment provisioning and system access management
• Strong project management skills with ability to participate in key strategic initiatives
• Flexibility to work overtime on short notice when business needs require

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site –Atlanta, GA

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.

We help our people thrive, grow meaningful careers and find a place where they belong.

Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.