Office Manager — Lead Admin & Customer Service

Arrow Exterminators; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Job summary

Arrow Exterminators is seeking an Office Manager to oversee all administrative functions at a service center, supporting the Branch Manager and leading a team to meet service goals. The role emphasizes strong leadership, computer literacy, and customer service excellence.

You will manage day-to-day operations, coordinate with internal and external stakeholders, and ensure efficient administration while maintaining a professional workplace standard.

Qualifications

• Office Administration experience.
• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Oversee all administrative staff and functions at a service center.
• Interact with customers and team members by phone or email to ensure services are scheduled, posted, collected, and sold.
• Motivate and train team members to achieve service center goals and deliver outstanding service.

Skills

Office Administration

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking an Office Manager to oversee all administrative functions at a service center, supporting the Branch Manager and leading a team to meet service goals. The role emphasizes strong leadership, computer literacy, and customer service excellence.

You will manage day-to-day operations, coordinate with internal and external stakeholders, and ensure efficient administration while maintaining a professional workplace standard.