Office Manager - Healthcare

PainPoint Health; Omaha (NE); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday–Friday schedule

Job summary

Midwest Pain Clinics in Omaha, NE is seeking a Healthcare Office Manager to lead daily administrative operations in a busy medical practice. This full-time role requires coordinating reception, EMR, scheduling, billing, and staff workflows to ensure smooth patient care.

The ideal candidate has 3+ years of medical office administration, a high school diploma or GED, and strong communication and organizational skills. An associate degree is preferred.

Qualifications

• 3+ years of administrative and clerical experience.
• Medical office management experience.
• High school diploma or GED required.

Responsibilities

• Manage the reception area, including phones, mail, and emails.
• Oversee EMR information, scheduling, and patient data access.
• Maintain information on insurance carriers and authorization requirements.
• Coordinate office equipment maintenance and supplies.
• Provide clerical support and manage petty cash and inventory.
• Schedule and reschedule appointments and manage waitlists.
• Oversee daily office activities and staff discipline per policy.
• Perform other related duties as assigned.

Skills

Communication

Organization

Time management

Microsoft Office

Office management

Education

High School Diploma or GED

Associate degree (preferred)

Tools

EMR systems

Scheduling software

Job description

Healthcare Office Manager
Full-Time | $80,000/year | Monday-Friday, 8:00 AM-5:00 PM
Location: Omaha, NE 68114

Ready to take the lead in a fast-paced healthcare environment?

Join Midwest Pain Clinics (MPC), a leading pain management practice serving Omaha and the surrounding region. You'll oversee daily office operations while supporting a multidisciplinary team focused on innovative, patient-centered care.

Why You'll Love Working Here

• Consistent Monday-Friday schedule
• Leadership role overseeing daily office operations
• Opportunity to support an experienced multidisciplinary healthcare team
• Innovative pain management environment
• Comprehensive benefits package

About Midwest Pain Clinics

Midwest Pain Clinics is committed to addressing the root causes of pain rather than simply masking symptoms. Our physicians, nurse practitioners, and clinical team provide advanced treatments including radiofrequency ablation, neurostimulation, ketamine therapy, and genicular artery embolization. With a focus on compassionate care and innovative solutions, MPC has built a trusted reputation for helping patients restore function and improve their quality of life.

What You'll Do

• Manage the reception area, including telephone, mail, and email communications, while maintaining a professional image
• Manage EMR information, including orders, patient data, scheduling, and access to insurance websites
• Maintain current information on insurance carriers, authorization requirements, and applicable timeframes
• Coordinate office equipment cleaning, maintenance, and repairs
• Provide clerical support as needed, including phones, mail distribution, and document preparation
• Oversee the petty cash fund and maintain office supply inventory
• Schedule and reschedule appointments, manage waitlists, and proactively offer earlier openings when available
• Schedule follow-up appointments at checkout or document why an appointment could not be scheduled
• Maintain office files and implement efficient systems for staff access to records
• Oversee daily office activities and assist with employee discipline or termination in accordance with company policy
• Perform other related duties as assigned

Qualifications

Required:

• High school diploma or GED
• 3+ years of administrative and clerical experience
• Medical office management experience

Preferred:

• Associate degree in office administration or related field

Skills for Success

• Excellent verbal and written communication
• Strong organization and attention to detail
• Analytical and problem-solving abilities
• Proficiency with Microsoft Office Suite or related software
• Extensive knowledge of office management procedures
• Strong time management and ability to meet deadlines

Benefits

• Medical, dental & vision insurance
• Short- and long-term disability
• Health Savings Account (HSA)
• Wellness tools
• Life & AD&D insurance
• Paid time off & company-paid holidays
• 401(k) retirement plan
• Bonusly employee recognition platform
• DailyPay on-demand pay access

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.