Office Manager - Education Department

Clark University; Worcester (MA); On-site; USD 56,747,000 - 68,598,000; Full time

Job summary

Clark University in Worcester, MA, is seeking an Office Manager to support the Education Department. This full-time, non-exempt role handles day-to-day office operations, budget management for the department and affiliated programs, and serves as the initial point of contact for visitors.

Ideal candidates have an associates degree, 1–3 years in an office setting (preferably in higher education), strong customer service, budgeting, and organizational skills, plus proficiency with Microsoft Office

Qualifications

• Associates degree preferred; 1-3 years office experience, preferably in higher education.
• Budget experience and ability to manage multiple priorities with accuracy.
• Excellent receptionist/clerical skills and strong communication abilities.

Responsibilities

• Provide administrative support to the Education Department and serve as the first point of contact for visitors.
• Manage ongoing office operations and budgets for the Education Department, including related programs and centers.

Skills

Customer service

Budget management

Organizational skills

Communication

Multitasking

Attention to detail

Independent work

Diversity awareness

Education

Associates degree preferred

Tools

Microsoft Office Suite

Google Drive/Documents

Banner knowledge

Job description

Clark University

Location: Worcester, MA

Category: Staff and Administrators

Job Type: Full-time - Non Exempt

Posted On: Fri Sep 11 2026

Job Description

Reporting to the Chair of the Education Department, the Office Manager will provide administrative support to the Education Department, including faculty and staff. This individual is the first point of contact for visitors to the Education Department.

Primary responsibilities for this position are to manage the ongoing operations of the Education Department office and budgets for the Education Department (including budgets for the Community Youth and Education Studies major and the Doctoral program), the Hiatt Center, and the Adam Institute.

Job Requirements

• Associates degree, preferred
• 1-3 years' experience working in an office setting, preferably in higher education.
• 2-3 years minimum of relevant previous experience.
• Ability to provide excellent customer service.
• Budget experience.
• A positive attitude and ability to work well under pressure managing multiple priorities.
• Attention to accuracy, detail and deadline.
• Effective oral and written communication.
• Demonstrated organizational skills.
• Ability to provide high-quality work and work independently.
• Prior experience working with and contributing to a diverse workplace with the ability to interact effectively with a broad range of constituents on campus.
• Proficiency in Microsoft Office Suite tools, Google drive/documents.
• Banner knowledge a plus.

The ideal candidate will have excellent receptionist and general clerical skills, the ability to work independently, and will be able to serve a diverse population in a college setting. Excellent communication skills, both oral and written, as well as excellent organizational and decision\-making skills.

Additional Information

Expected Hiring Range: $19.81 to $23.94 per hour

Pay Transparency Disclosure: The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job‑related credentials. This range represents Clark University's good‑faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part‑time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Equal employment opportunity, including veterans and individuals with disabilities.

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