Clerk IV, Mathematics (10-Months) - Worcester State University

Worcester State University

Worcester (MA)

On-site

USD 38,000 - 47,000

Full time

12 days ago

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Benefits offered by this job

Health insurance

Pension plan

Tuition remission

Job summary

Worcester State University in Worcester, Massachusetts, seeks a Clerk IV for the Mathematics Department (10-Months). The role provides primary clerical support and front-line service to students and faculty, reporting to the Department Chair.

The ideal candidate has a minimum of three years of office experience and demonstrates strong organizational skills, data entry accuracy, and proficiency with Colleague, Google Suite, and Microsoft Office in a higher education setting.

Qualifications

Three years of full-time office work experience or equivalent
Ability to greet visitors, answer phones, and respond to inquiries
Strong organizational and record-keeping skills
Proficiency with Colleague, Blackboard/Web Advisor, and Google Suite
Experience assisting with budgeting and procurement processes
Attention to detail in proofreading and data entry

Responsibilities

Serve as the primary contact for the Mathematics Department.
Prepare letters, memos, emails, and newsletters.
Maintain filing systems and convert print to electronic files.
Enter data in Colleague and pull data from databases for reports.
Assist department chairs with communications and budget management.
Prepare requisitions and purchase orders; coordinate with faculty on purchases.
Receive and distribute mail; proofread materials.
Assist with event planning and room reservations.
Maintain department supplies and records of attendance for payroll.
Support the WSU Math Center and math placement testing.

Skills

Front-line customer service

Data entry

Record keeping

Communication

Office procedures

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Zoom

Colleague

Blackboard/Web Advisor

Perceptive Content

Job description

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .

Job Description:

OFFICIAL TITLE: Clerk IV, Mathematics (10-Months)
SUPERVISION RECEIVED: Department Chair
SUPERVISION EXERCISED: May supervise student employees, as assigned

General Statement of Duties: The Clerk IV serves as the primary point of contact and clerical support for the Mathematics Department.

Responsibilities:

(E) Responsible for exceptional front-line customer service; greeting guests, answering telephones, and responding to inquiries related to the department, in accordance with established procedures.
(E) Prepares correspondence to include letters, memos, emails, and newsletters for the department.
(E) Files materials in accordance with the prescribed classification system, converting print files to electronic files where applicable; ensures all files are accessible and accurate.
(E) Performs data entry tasks to include inputting data into Colleague, as well as pulling data from databases for reporting purposes.
(E) Assists department chairs with tasks including communications and budget management.
(E) Prepares requisitions and purchase orders for procurement purposes, coordinates with department faculty on maintaining a spreadsheet of annual department purchases.
(E) Receives and distributes incoming mail.
(E) Proofreads typed materials for accuracy and completeness.
(E) Assists with event planning to include reserving rooms, ordering food, and other relevant tasks.
(E) Orders and maintains office supplies, keeps the department well-stocked and organized.
(E) Maintains records of faculty attendance and submits to payroll.
(E) Assists students with pre-registration information and advisor assignments.
(E) Stays up-to-date on training university systems such as Colleague, Blackboard/Web Advisor, Google suite, Zoom, and website management.
(E) Maintains information on, and communication with, departmental advisory boards.
(E) Maintains listings and information on external organizations, companies and agencies that provide student internships, research opportunities or support for department activities.
(E) Maintains a database of alumni with contact information.
(E) Maintains departmental calendars in electronic format and coordinates schedules for meetings, appointments, presentations, etc.
(E) Provides clerical support and assistance for the WSU Math Center and for math placement testing.
(E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
(E) Responsible for contributing to the WSU Strategic Plan.
(E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives.
Performs other duties as assigned within the Clerk IV classification
At least (A) three years of full-time, or equivalent part‑time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.*

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.*

III. A diploma for completion of a one-year, full‑time, or equivalent part‑time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.*

IV. A diploma for completion of a two-year, full‑time, or equivalent part‑time, program in a recognized,non‑degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.*

*Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required experience.

Knowledge of the English language including spelling, word meaning, and word usage.
Ability to understand and apply the laws, rules, policies and procedures governing assigned unit activities
Ability to read, write, and comprehend the English language.
Ability to use proper grammar, punctuation, and spelling.
Ability to follow written and oral instructions.
Ability to assemble items of information in accordance with established procedures.
Ability to work accurately with names, numbers, codes and/or symbols.
Ability to file materials in accordance with standard filing procedures.
Ability to maintain accurate records.
Ability to communicate effectively in oral expression.Ability to establish and maintain harmonious working relationships with others.
Ability to deal tactfully with others.

Preferred Qualifications:

Strong Microsoft Office skills, including Word, Excel, PowerPoint and Access.
Familiarity with Google suite of apps; Gmail, Drive, Calendar, etc.
Familiarity with using Zoom, Colleague, Blackboard, WebAdvisor, and Perceptive Content.
Ability to manage multiple priorities simultaneously and adhere to deadlines.
Experience working in a higher education setting.
Strong organizational skills.
Ability to learn the placement exam process and codes.

Additional Information:

Worcester State University is an affirmieve action/equal opportunity employer which seeks to reflect the diversity of its community.

Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.
This is a grade 13, non-exempt, full-time (10 month, 37.5 hours/week), benefited AFSCME position. This position will have a 9-week, unpaid non-service period from June- August. The bi-weekly salary is $1,971.21(annual salary is $42,381.02). The work schedule is Monday through Friday, 8:00am- 4:00pm (fully in-person).

Worcester State University offers a competitive benefits package that includes: