Office Manager

Encore Talent Solutions; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

A staffing agency in Cincinnati is seeking an experienced Office Manager to oversee daily operations and support staff onboarding. The role involves coordinating internal communications and managing office policies to enhance efficiency. Candidates should have 3–5 years of experience, preferably in an insurance setting. Strong organizational and communication skills are essential, along with familiarity with CRM systems.

Qualifications

• 3–5 years of experience in office management or administrative leadership.
• Prior experience working for an Insurance Agency is preferred.
• Bookkeeping or financial administration experience is strongly preferred.

Responsibilities

• Oversee day-to-day office operations including scheduling and supplies management.
• Implement and maintain office policies and workflows for efficiency.
• Support staff onboarding and training coordination.

Skills

Organizational skills

Communication skills

Problem-solving skills

Experience with CRM systems

Job description

Overview

Encore Talent Solutions is currently seeking an Office Manager for a position located ONSITE in Cincinnati, OH

Description

Oversee all day‑to‑day office operations, including scheduling, supplies management, and technology systems. Implement and maintain office policies, procedures, and workflows to drive efficiency and compliance. Coordinate internal communication between departments, agents, and leadership teams. Oversee and manage the integration and maintenance of the company CRM. Support staff onboarding, training coordination, and ongoing performance tracking. Manage office‑wide scheduling, time‑off requests, and team communication channels. Foster a positive, organized, and collaborative workplace culture.

Experience

• Prior experience working for an Insurance Agency
• 3–5 years of experience in office management, operations, or administrative leadership.
• Strong organizational, communication, and problem‑solving skills.
• Experience working with CRM systems
• Bookkeeping or financial administration experience strongly preferred
• HR - Onboarding experience strongly preferred

Equal Opportunity

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.