Office Manager - Adult Behavioral Health Services (per diem)

Hartford HealthCare; Connecticut; On-site; USD 35,000 - 50,000; Full time

Job summary

Hartford HealthCare is seeking an administrative support professional in Groton, Connecticut, responsible for medical and educational records as well as general secretarial duties. Key tasks include insurance verification and co-pay collections, while providing excellent customer service.

The ideal candidate has experience in a medical office, proficiency in Microsoft Office 365, and strong secretarial skills. This role requires flexibility for coverage as needed.

Qualifications

• Proficiency in Microsoft Office 365 is essential.
• Experience in a medical office setting preferred.
• Strong secretarial skills required.
• Demonstrates excellent customer service skills.

Responsibilities

• Provides administrative support under the direction of the Program Manager.
• Responsible for medical and educational records and general secretarial duties.
• Handles registration and insurance verification tasks.
• Performs diagnostic coding and data exchange.

Skills

Ability to use various computer programs including Microsoft Office 365

Experience in medical office setting

General secretarial skills

Excellent customer service

Education

High school graduate or equivalent

Job description

Location

Location Detail: NAT 1353 Gold Star Hwy Groton (10154)

Shift

Shift Detail: Provide coverage as needed; Mon- Fri; 9:00am-6:00pm

Job Summary

Provides administrative support, under direction of the Program Manager, including overall responsibility for medical & educational records, computer data input and general secretarial duties. Under the Direction of the Director of Reimbursement & Managed Care, provides Office Manager functions to include pre-admission & admission, registration, demographic and insurance verification. Performs the collection of co-pay portions due on account. Performs diagnostic coding. Provides a detailed review of unauthorized services. Is responsible for interdepartmental data exchange. Provides coverage on per diem as needed basis.

Qualifications

• Ability to use various computer programs including Microsoft Office 365.
• Experience in medical office setting and diagnostic coding preferred.
• High school graduate or equivalent.
• General secretarial skills.
• Excellent customer service to internal and external customers.