Office Manager

Levin Furniture; Wexford (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Increased pay

Paid training

Growth opportunities

Medical benefits

401K & PTO

Employee discount

Beautiful showroom

Job summary

Levin Furniture & Mattress in Wexford, PA seeks a full-time Office Manager to oversee daily office operations, processing sales, payments, and financing paperwork within a retail setting. The role requires strong communication, organizational skills, and hands-on experience with POS systems.

The position offers competitive hourly pay and benefits. The candidate will handle payroll reporting, maintain accurate files, and coordinate with staff while providing excellent customer service.

Qualifications

• Must have flexibility/availability to work retail hours including evenings, weekends, holidays and events.
• Excellent verbal and written communication skills.
• Outstanding customer service skills.
• Previous Customer Service/Clerical/Office/Administrative experience preferred.
• Retail and/or service industry experience a plus.
• Detail oriented with strong organizational and interpersonal skills.
• Experience with Windows, MS Office, POS systems.

Responsibilities

• Enter sales and order information into POS accurately.
• Verify order details; correct discrepancies.
• Process cash balances, deliveries, and sales orders per guidelines.
• Provide customer service by answering phones and handling inquiries.
• Process credit applications, payments and financing paperwork.
• Verify order paperwork is accurate.
• Communicate professionally with internal/external staff.
• Maintain files to maximize productivity.
• Train, schedule and oversee daily office procedures.
• Report payroll data via E-time.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Interpersonal skills

Attention to detail

Clerical experience

POS systems

Windows

MS Office

Education

High School Diploma

GED Equivalent

Tools

POS systems

Windows

Microsoft Office

Mobile devices

Job description

Levin Furniture & Mattress is Hiring a Full-TimeOffice Manager in Wexford, PA!

We’re a family-owned company with a history of caring for our employees, customers, and community! Join the Levin Team Today - Working Here Feels Like Home!

$20.00/hr.

Levin Furniture & Mattress Compensation and Benefits Program Offers:

• Increased Pay Rates - Earn more at Levin
• Paid Training -A Blended Training Approach
• Growth Opportunities - Levin's loves to promote from within
• Great Benefits - Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
• Generous Employee Discount
• Beautiful Showroom with Top Brands & Trends

Office Manager Job Description/Duties:

• Accurately enters information regarding sales transactions and order information into POS system.
• Verifies all information related to orders is accurate; identifies and corrects discrepancies
• Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
• Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
• Completes and processes credit applications, payments and financing paperwork.
• Verifies all paperwork for order processing is accurate.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Trains, schedules and oversees daily office procedures.
• Reports accurate information in E-time for payroll.
• Review policy violations with 2nd level manager and write and deliver corrective actions as instructed.
• Verify accounts receivable each month, submit monthly reports to your supervisor & notify your supervisor of delinquent accounts.
• Balance gift certificates monthly.

Skills/Requirements:

• Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
• Must have excellent verbal and written communication skills, as well as listening skills.
• Must have outstanding customer service skills.
• Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
• Retail and/or service industry experience a plus.
• Must be detail oriented and have excellent organizational and interpersonal skills.
• Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
• Ability to meet all physical demands and requirements of the position.
• Education: High School Diploma and/or GED Equivalent and above.

Disclosures:

EOE M/F/V/D Drug-Free Workplace.