Office Manager

Reafield Dental; Waxhaw (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits

PTO

Holidays

Insurance

401(k) with match

Equal opportunity employer

Job summary

Reafield Dental in Waxhaw, NC is seeking an experienced office manager to lead daily operations and ensure five-star patient care while maintaining in-network pricing.

You will supervise front desk, dental team, coordinate schedules, manage budgets, and uphold HIPAA standards. Strong leadership and communication are essential; proficiency in Microsoft Office and billing systems is required. Competitive pay and benefits offered.

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.

Responsibilities

• Direct and oversee all daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Evaluate staff performance and work quality on a regular basis.
• Review of operational and financial reports.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.
• Respond to clinical and operational issues in a timely and professional manner.
• Hire, train, and supervise new office employees.
• Provide strong individual and team leadership to ensure exceptional patient service.

Skills

Independence

Organizational skills

Communication skills

Microsoft Office

HIPAA compliance

Multitasking

Team leadership

Problem solving

Tools

Microsoft Office

Billing systems

Scheduling software

Job description

Location:Reafield DentalOffice Manager (Practice Manager)Position OverviewWe are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost.The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.Key ResponsibilitiesDirect and oversee all daily practice operationsSupervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiencyEstablish, implement, and monitor office policies and proceduresEvaluate staff performance and work quality on a regular basisReview of operational and financial reportsPrepare, manage, and monitor practice budgetsOversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordinationMaintain general ledger, billing systems, and cash controlsDevelop staff schedules to ensure optimal productivityRespond to clinical and operational issues in a timely and professional mannerHire, train, and supervise new office employeesProvide strong individual and team leadership to ensure exceptional patient serviceQualifications & SkillsAbility to work independently with limited supervisionStrong organizational and prioritization skillsExcellent written and verbal communication skillsAbility to manage multiple tasks effectivelyProfessional communication with patients, team members, management, dentists, and visitorsStrict adherence to HIPAA and patient confidentiality standardsProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)General knowledge of front and back office dental procedures and clinical policiesStrong problem-solving skills with the ability to interpret guidelines and make sound decisionsBenefits and compensation:Competitive pay. Starting pay $60,000 to $70,000 plus benefitsPaid Time Off (PTO) and paid holidays.Insurance.401(k) with match.FLSA Status:ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.